Whitehorn Bistro - Restaurant Manager

Job Description:

The role of the Restaurant Manager is to oversee all front of house operations within the Whitehorn Bistro. In this position you will be responsible for training, supervising and motivating employees to ensure exceptional customer service is provided on a daily basis, and that a positive guest experience is had through interaction and satisfaction. The restaurant manager will have strong knowledge of Wines, Cocktails and structure of service to ensure we are following our “Taste of Place Concept”. The successful Candidate will possess understanding in Pos Systems, cost controlling, budget and forecasting, and overall financial oversight.

Job Responsibilities:

• Lead, direct & motivate all employees while working in a “hands-on” environment
• Training of new employees in departmental procedures and expectation as well as safety
• Scheduling of staff to ensure adequate coverage and monitor staff performance
• Meet or exceed labor, inventory & cost control targets through proper control methods dependant on levels of business
• Daily inventory and stock control reports
• Completion of administrative duties as required
• Ensure a positive guest experience including interaction & satisfaction
• Ensure a positive employee experience through training, motivation & ongoing development of all employees
• Ensure cleanliness & maintenance of outlet at all times
• Regularly communicate with other departments to ensure the overall success of the department and the resort as a whole
• payroll tracking
• Complete other tasks as assigned
• Shovel snow & ensure outlet staff are also shoveling snow as and when required
• Ensure quality of product & services offered at all times
• Preparation of seasonal menus including Wines, Cocktail, spirits etc.
• Work with the Chef De cuisine to ensure the professional seamless service that reflects the company brand

Job Requirements/Qualifications:

• Minimum 2-5 years supervisory experience in Food and Beverage is required

• Knowledge and adherence of ALGC and Foodsafe legislation
• Highly organized and detail oriented
• Self motivated, can work well in a team as well as independently
• Skiing/snowboarding ability and equipment
• General knowledge and experience within all FOH operations in the service and hospitality industry
• Excellent positive attitude

• Excellent customer service skills

• ProServe certification and working knowledge of AGLC legislation
• Knowledge of Maitre’d POS Programming is preferred but not required
• Knowledge of Scannabar POS programming is preferred but not required

Work Schedule:

5 On/2 Off * various start times due to business levels and functions*

Pay Rate and Benefits:

$1923.08 Bi-weekly

Extended health care benefit plan
Yearly bonus targeted at 2.5% of yearly salary
RRSP contribution matching up to 3% of yearly salary

Dress Code:

Business casual
Outdoor weather conditions