Training and Knowledge Management Supervisor (Temporary)

Under the general supervision of the Manager of Development and Inspections, the Training and Knowledge Management Supervisor will:

• Provide direction, leadership, expertise and guidance to direct reports.
• Manage Divisional training as the lead trainer of core Divisional software applications and Divisional evolving processes.
• Assume core member and leadership responsibilities in various Department and Division process improvement projects.
• Lead the development and implementation of best practice processes and a maintenance plan for a Divisional Knowledge Management System.
• Identify improvements and implement new processes to measure productivity through trending, data analysis and dashboards on Divisional Key Performance Indicators.

As theTraining and Knowledge Management Supervisor, you will:

• Develop and implement training programs, documentation and public awareness materials for the Development and Inspections Division (D&I).
• Provide expertise as core member and leader in various Department and Division process improvement projects.
• Supervise the day-to-day service delivery activities of staff for efficiency, quality, and adherence to Divisional Standards, policies and procedures.
• Develop and implement best practice processes and maintenance plan for a Divisional Knowledge Management System.
• Manage the data analysis, trending and delivery of metrics and reports related to productivity and process efficiency, effectiveness and quality.

Your education and qualifications include:

• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://www.canalliance.org/en/ at application.

Conditions of employment: