Technical Writer Co-op (Summer 2024)

What you’ll bring

• Pursuing a degree in technical writing, computer science, or a related field
• Current enrollment in a degree-seeking undergraduate program, with an anticipated graduation date no earlier than December 2024
• Exceptional written communication skills, with strong design aesthetics as it relates to the visual communication of information
• Strong ability to write clear and effective technical content tailored for developer audiences
• Able to work independently and cross-functionally, with the capacity to quickly learn new skills
• Comfortable interacting with both technical and non-technical stakeholders
• Knowledge of technical writing standards and familiarity with common style guides
• Driven and a self-starter; curious and enjoys solving hard problems
• Desire to work in a structured authoring environment such as DITA/XML, markup, or HTML
• Familiarity with Git and GitHub
• Experience using authoring/content creation tools such as Medium, Wordpress, Oxygen XML Editor, OpenGrok, etc.
• Excellent organizational and time-management skills

• Experience writing technical content, documentation, or tutorials
• Experience or exposure to modern software languages (like React, Python, Java, JS) and use of APIs
• Portfolio of writing samples, including examples of documenting complex systems for expert audiences
• Background in development
• Experience writing for systems without a GUI

Our summer intern program is not just fun but a learning experience as well with the ability to engage with leaders at Intuit. It’s a launching pad into greatness. In addition to a competitive compensation, we offer our interns many perks to reward you for your brilliant work. Some of those include:

• Work assignments that are critical to the business with written goals
• Extensive training to jump start your career development
• Exposure to our leadership team
• Daily engagement with cross-functional partners
• Visibility of career progression and growth
• Reviews and written evaluations and the opportunity to be considered as a full-time employee
• Opportunity to share what you’ve learned and teach your team
• Social and networking events, including opportunities to learn from top leaders at Intuit

About Intuit, Inc.

Join our mission toPower Prosperity Around the World. At Intuit, we’re building solutions to challenging financial problems for our 50 million customers. Through our products: QuickBooks, TurboTax, Credit Karma, Mint, and Mailchimp, we’re helping consumers, small business owners, and the self-employed achieve their dreams of prosperity. From uncovering data patterns for how wealth is created, to designing conversational interfaces that deliver personalized experiences, we’re putting AI, ML, and an unrivaled set of data to work to help millions of people achieve financial freedom. Advance your skills in an innovative, diverse, and collaborative environment where technology makes an impact worldwide. Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. We’re dedicated to living our mission of powering prosperity, not just through our products, but through our social impact initiatives.

Discover what it’s like to be part of a team that rewards taking risks and trying new things. It’s time to love what you do! Check out additional career opportunities and join our Talent Community.

How you will lead

• Assist the Developer Relations Team in creating clear and informative content that educates users of the Intuit Development Portal’s features and functionality.
• Develop clear and concise contextual/point-of-need help and learning content from documentation to technical blog posts
• Collaborate with engineers, product managers, and other team members to gather functional details and obtain technical reviews for documentation.
• Contribute to the improvement of existing documentation by providing valuable feedback and recommendations.
• Participate in team initiatives to establish style and process guidelines for documentation creation.
• Occasionally contribute to internal documentation and provide input into tool and usability decisions.
• Plan, help write, and review documentation for new product features and functionality in collaboration with Engineering according to Intuit Development guidelines.
• Partner with devs to fully understand their plans, processes, and institutional knowledge, and record it all for posterity.
• Organize internal-facing documentation to onboard new developers and to help experienced developers find detailed explanations.
• Identify documentation gaps and problems, prioritize them, and implement solutions.