Technical Sales Support

Company Description

Be part of a community of authentic, proud and trusted people

At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.

If the hat fits, we’d be proud to have you wear it! Send us your resume and join a people-centric company with a reputation of excellence.

Job Description

Our Heavy vehicle division is looking for a Technical Sales Support

As a Technical Sales Support, your role will be to support the Traction and TW sales and customer service departments in two ways: as a technical expert for heavy vehicle products, and more precisely the suspension system; and as a regional coordinator for our national technical training program.

Job Duties:

• Visit, when required, Traction and TW customers with managers and sales representatives to assist them in their sales and customer service initiatives (training clinics, technical and customer service troubleshooting, etc.). Occasionally make presentations or give talks to industry associations.
• Coordinate, on an ongoing basis, the implementation of our technical training program for our internal sales staff in addition to our external customers.
• Contribute to the development of the division’s technical training program
• Visit Traction stores and TW representatives regularly to improve our staff’s technical knowledge.
• Keep watch on changing market conditions and competitor products to assist in the expansion of our division

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Qualifications

To join our team, you need:

• Mechanical training for heavy vehicles or equivalent experience
• 10-15 years’ relevant experience;
• Excellent knowledge of our heavy vehicle products;
• Marked ability to assess customers’ technical needs;
• Marked ability to analyse customer complaints and suggest winning solutions;
• Good knowledge of MS Office
• The Candidate will be bilingual,
• Specialist in suspension for heavy vehicles,
• Good communicator,
• Available to travel

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us know if you need any accommodations. This information will be kept entirely confidential and will only be used to ensure you have a fair and pleasant experience with us

We will contact you as soon as possible if we think we have the hat for you!