Team Assistant

Job content

.…Every Child and Youth living life at their full potential.

At Grandview Kids, we provide family-centred paediatric assessment, treatment, rehabilitation services and specialized programs, services and supports to children and youth with communication, physical and developmental needs and their families. We are dedicated to inspiring possibilities, fostering development, growth and personal achievement for the children and youth, their families and for our staff members. Our team-oriented approach supports our staff to collaborate, share ideas, and work with a variety of professional disciplines in a stimulating environment with an exceptional variety of opportunities in the field of paediatric rehabilitation.

Grandview is in a period of unprecedented growth as we work on a major capital expansion for our new facility. If you are seeking a career opportunity that hat offers personal and professional rewards, a once in a lifetime expansion project and makes a real difference and impact the lives of others, then Grandview Kids is the place for you!

We are excited to now begin accepting applications for the following position::

Team Assistant (1 positions)

• Contract Full-time – 37.5 hours / week
• July 2022 – December 2022

Under the general direction of the Clinical Manager, the Team Assistant executes tasks that support a client’s participation in programs and services from point of intake to discharge. The Team Assistant participates in the intake function; creates and updates the client record; determines basic eligibility; schedules appointments; provides support to the team, to specialty clinics, and the Welcome Centre; carries out data entry and general office procedures; ensures the integrity and confidentiality of client records; maintains communication with all other staff members; participates in education, orientation and public relations as required; maintains a safe work environment; participates in the Centre’s Quality Improvement Program (QIP) activities; and carries out other duties as assigned.

You have:

• College diploma in a field related to Business Administration or a similar discipline or;
• Two years of experience in a related setting.
• Previous work experience in healthcare with scheduling appointments and managing multiple calendars for various disciplines.
• Client-centred / family-centred approach with strong active listening skills
• Ability to multitask and navigate multiple computer programs at the same time while speaking on the phone
• Communicate with professionalism when faced with confrontational or sensitive situations
• Ability to deal with complex inquiries from clients / caregivers
• Strong time management and multitasking skills
• Ability to stay composed and organized in a fast paced environment
• Extensive knowledge of the principles and practices of administrative services;
• Other relevant business/computer courses;
• Bilingual (Fluent in French/English) is an asset

You have experience and knowledge working with child development and relevant services and community supports for children with special needs and their families in Durham Region. This position requires superior time management skills, a high level of accuracy with attention to detail, and demonstrated proficiency in data entry; for some assignments experience with scheduling is an asset. Well-developed conflict resolution, problem solving, interpersonal and communication skills are also essential. Preference will be given to candidates with experience in scheduling client appointments in a fast-paced environment.

Please forward your resume and clearly state Job ID# 22.16 to:

Human Resources Manager, Grandview Kids

600 Townline Road South, Oshawa, ON, L1H 0C8

Email: careers@grandviewkids.ca

Grandview Children’s Centre aims to be deliberate in our consideration of diversity, defined as differences in race, colour, place of origin, religion, immigrant and newcomer status, ethnic origin, ability, sex, sexual orientation, gender identity, gender expression, and age. Recognizing and valuing diversity and equity must be accompanied by concerted efforts to ensure the inclusion of diverse and underrepresented populations, meaning that individuals must be and feel valued, respected and equally supported. We invite applicants in the above defined areas to apply.

Grandview Children’s Centre is committed to complying with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). If you have accessibility needs and require alternate formats or other accommodations please contact us.

Please note that all prospective Grandview Kids employees are subject to mandatory immunization requirements, including full and ongoing Covid-19 vaccinations, as a condition of obtaining and maintaining employment. We will make accommodations based upon documented medical or creed exemption in accordance to the Ministry of Health and the Ontario Human Rights Code. Applicants who require accommodations for disabilities or other specific grounds need to make their needs known in advance to Human Resources.

Grandview is proud to acknowledge the lands and people of the Mississaugas of Scugog Island First Nation, which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation, which includes Algonquin, Ojibway, Odawa and Pottawatomi

We thank all applicants. Only those selected for an interview will be contacted.