Switchboard / Receptionist (Temporary, Casual) Metropolitan Regional Housing Authority in Halifax, NS 4 days ago

Competition 21070

Metropolitan Regional Housing Authority is recruiting for a Temporary, Casual Receptionist/Switchboard position. This position offers full-time hours for a period of up to 5 months ending in February 2022. This is a bargaining unit position represented by NSGEU Local 47.

The Housing Authorities are committed to employing staff who are representative of the diverse community we serve. If you are a member of one or more of the following designated groups, you are encouraged to self-identify on your cover letter or resume: Aboriginal People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.

As a team player, who is passionate about improving the lives of Nova Scotians, you are the candidate we are looking for to join our team.

Duties:

Under the direction of the Client Services Manager, the Switchboard/Receptionist provides effective and efficient switchboard and receptionist service to the callers and visitors of Metropolitan Regional Housing Authority (MRHA).

Qualifications

Qualifications:

You will have Grade 12 or high school equivalent plus, three years’ related experience, or an equivalent combination of training and experience. You must demonstrate computer skills and ability or must demonstrate competency in desktop software including Microsoft Office. You must have sound knowledge of switchboard operations and procedures used in routing, rerouting, and placement of calls. You exhibit a high level of professionalism and excellent interpersonal and communication skills are required to communicate by telephone and in person with a diverse client group. You have strong organizational skills to track and document files and time-management skills to set priorities and meet deadlines and ability to work well under pressure in a fast-paced work environment. You have experience maintaining client information on computer systems and proficient keyboarding skills.

Assets:

Knowledge of Yardi Property Management software. Good knowledge of policies, procedures, and operations of the Metropolitan Regional Housing Authority.

We will assess the above qualifications using one of more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Work With Us

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. Checks may include one or all the following: reference checks, criminal background checks, driver’s abstract, child abuse registry and education.

Classification: CL 13

Salary Range: $20.41 to $22.22 hourly

Work Week: 35 hours

Closing Date: August 31, 2021

Note: This is not a Civil Service position.

To Apply:

Please merge your cover letter and resume into one document when applying. In the cover letter or resume, please quote the competition number, competition name, the source of posting, and (if applicable) self-identify in one or more of the designated groups.

Our preferred method of applying is through Career Beacon, otherwise all applications/ resumes should be sent directly to:

Housing Authority, Human Resources Services

Email: HAS-HR@novascotia.ca

Submissions must be received by midnight on the closing date.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.