Supervisor, Insurance Services

YOU’RE ALL ABOUTgoingTHEextraMILE.

Posted: 2022-12-29
Closing: Until filled

Location: Lethbridge

The successful candidate will work regular centre hours with rotational Saturdays and occasional evening shifts.

When it comes to leading a team, you’re definitely the whole package - enthusiastic team player and supportive coach. You love the challenge of motivating people to achieve success and flourish when helping others to learn and grow. For you, being a Supervisor is all about making a positive difference for our members and the advisors on your team.

WHAT MOVES YOU

• You feel successful when everyone else succeeds and enjoy helping people through a jam in the moment and building their skills for the future.
• You believe that being a great leader involves being a strong motivator who enjoys sharing knowledge and experience.
• Your excellent communication skills make it easy to get people on board and excited about working with you.
• You’re passionate about a leadership career in the insurance industry.

• Report to the Manager, Insurance Agency
• Will be responsible for supporting insurance operations within the branch as well as remotely
• Coach and mentor staff to achieve key performance metrics, including monthly sales targets
• Assist and support the manager in operational change initiatives.
• Monitor the day to day operations, schedules, and administrative tasks for seamless service to customers and efficient operation of the center.
• Demonstrate the highest standards in accordance with the Associations Visions, Values and Expected Behaviors to meet both the employee and member expectations.

WHAT YOU’VE DONE

• You have a post secondary degree or diploma in a related field.
• You have your Level 2 - General Insurance Agent Certificate of Authority.
• You have the Accident and Sickness Certificate of Authority.
• You’ll get bonus points if you have a CIP, FCIP, or CAIB designation.
• You have at least three years of experience in the insurance industry indicating a progressively increased level of responsibility in a customer focused environment.
• The ability to listen, consult, involve and explain the why as to what needs to be accomplished.
• The ability to motivate and influence others towards achievement of common goals and objectives.

WHAT YOU’LL GET

• Competitive salary.
• Flexible benefits.
• Outstanding employer-paid Pension Plan.
• Great AMA discounts.
• Unlimited learning opportunities.
• Paid vacation and floater day.