Salary: $93,500–$119,274 a year

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Job content

    Job ID: 41777
    Job Category:Buildings, Property Operations & Real Estate
    Division & Section:Corporate Real Estate Management, Corporate Security
    Work Location:Multiple Locations
    Job Type & Duration:Full-time, Permanent vacancy
    Salary:$93,500.00 - $119,274.00
    Shift Information: Monday to Friday, 35 hours per week
    Affiliation: Non-Union
    Number of Positions Open: 1
    Posting Period: 25-Oct-2023 to 08-Nov-2023
Corporate Security is committed to providing and maintaining the highest level of security and life safety at the City of Toronto, providing proactive and reactive security services to City of Toronto properties, assets, employees and the public 24 hours a day, seven days a week, in a customer- focused, cost- effective manner.

Corporate Security is comprised of a group of diverse and enthusiastic security professionals serving our community by offering a full range of security and life safety services through our qualified, trained security professionals and contracted services. For ten consecutive years the City of Toronto has been named “One of the 500 Top Security Organizations” by Security Magazine, an international trade publication.

If you are a passionate and innovative security professional, with a desire to advance security related policies and programs with a drive to lead and inspire a team of security professionals, in addition to a solid project management, mid-level management experience in managing large and challenging operations, this is the place for you!

Major Responsibilities:
Reporting to respective Corporate Security Managers, the Supervisor Corporate Security will lead the operation and deliver services and is responsible for the following:

  • Implements detailed plans and recommends policies/procedures regarding program specific requirements
  • Supervises, motivates, trains and develops assigned staff, ensuring effective teamwork, high standards of work quality, organizational performance, continuous learning and encourages innovation in others
  • Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and co-ordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary
  • Participates in the recruitment, development and retention of highly qualified security professionals
  • Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations
  • Participates as a member of the management team by providing strong strategic operational direction, leadership and input related to goal setting and organizational change
  • Develops and supports strategic plans and projects to meet Corporate Security’s goals and objectives
  • Influences and improves upon existing security processes through innovation and operational change
  • Oversees training and exercises to ensure security team proficiency: conducts after action reviews to identify lessons learned and best practices
  • Regularly reviews standard operating procedures and protocols to ensure security services continue to effectively meet operational requirements
  • Ensures all aspects of physical, personnel and operational security for an assigned service district and/or portfolio
  • Coordinates security services to City owned and/or operated properties through the supervision of in-house staff and contract firms, and the maintenance and enhancement of various security systems
  • Represents the Corporate Security’s service interests at Community Council meetings and on various work groups, committees and project teams, as they relate to security, health and safety and emergency, labour disruption and event planning
  • Maintains cooperative linkages with various law enforcement personnel, local Police divisions, emergency response agencies, local property owners and related organizations
  • Provides project management services related to planned and on-demand security system installation and maintenance to ensure all standards, contracts and obligations are fulfilled Coordinates the preparation and compiles complete tender documents and specifications for tenders, Requests for Tenders, Requests for Quotations (RFQ), Requests for Expressions of Interest (REOI), and Requests for Proposals (RFP) for capital and operational contracts
  • Provides advice, consultation, and support to local property managers and senior management staff on security systems, hardware, policies and procedures, health and safety, and life safety compliance
  • Reviews and approves risk assessments and security audits and develops site specific standards, work plans and policies and procedures, to provide and enhance security at City facilities, that integrate with the Section’s vision, standards, work plans and procedures
  • Develops and implements Divisional Security Plans
  • Represents Corporate Security to City Divisions and acts as the security divisional contact for day to day security operations, investigations and emergency situations
  • Develops, implements, and maintains site specific emergency response plans
  • Promotes services and the Security Awareness Program provided by the Section throughout the corporation
  • Ensures assigned staff interpret, adhere to and enforce security policies and various related Acts and Codes, including the Criminal Code and Trespass to Property Act
  • Maintains a high level of functional knowledge of technical information to provide all aspects of modern corporate security for large and small building complexes, special events and the protection of personnel
  • Ensures excellent customer service is provided to City Council, senior management, staff, employees and the public
  • Attends court as a City witness as required
  • Provides 24/7 coverage for emergencies

Key Qualifications:
  • Post-secondary education in a discipline pertinent to the job function, or the equivalent combination of education and/or related experience.
  • Considerable experience in a leadership role, coaching, mentoring, developing, training and engaging employees with the ability to handle day to day personnel and labour relations issues.
  • Considerable experience in planning, scheduling, coordinating work activities and holding people accountable, both staff and contracted professionals.
  • Experience in providing security management to critical infrastructure and liaising with all levels of government.
  • Experience completing tender documents and contract specifications, Requests for Quotations (RFQ), Requests for Expressions of Interest (REOI), Requests for Proposals (RFP), for capital and operational contracts.
  • Ability to use electronic access control systems, access card formatting, CCURE 9000 programming, etc.
  • Comprehensive knowledge of common security policies and various related Acts and Codes, including the Criminal Code, Trespass to Property Act and AODA.
  • Strong ability in creating security standards, work plans, policies and procedures and the maintenance enforcement of same.
  • Knowledge administering assigned budgets, including monitoring and maintaining expenditures.
  • Advanced customer service skills, with the ability to deal with staff at various levels throughout the organization, including elected officials, stakeholders, as well as the general public.
  • Highly developed interpersonal skills, including verbal and written communication skills, with a commitment to diversity, equity, continuous improvement and innovation.
  • Highly developed conflict resolution and problem solving skills.
  • Ability to exercise independent judgement and discretion in dealing with confidential or sensitive matters.
  • Effective decision making that promotes and fosters teamwork with the ability to manage change effectively within the mission and priorities of the division.
  • Ability to be an effective member of various teams including work groups, committees and management teams.
  • Ability to utilize a variety of computer software such as: Microsoft Office Suite, SharePoint, or other relevant programs used to support the section’s core requirements.
  • Knowledge of government legislation in the areas of labour, employment, human rights and health and safety.
  • Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
  • Certified Protection Professional (CPP), Physical Security Professional (PSP) and Project Management Professional (PMP) certifications/designations are an asset.
  • Ability to travel to various locations in a timely and efficient manner.
  • Ability to work flexible hours which may include on-call or shift work under emergency situations.

Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.
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Deadline: 12-07-2024

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