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Store Manager- Franchise
View: 204
Update day: 28-05-2024
Category: Education / Training Executive management Sales Merchandising / Purchasing / Supply Chain
Job type: Full-time
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Job content
Is this job for you?:
Do you believe in putting the customer first?
WELCOME HOME!
The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous franchise locations!
During this time we are pleased to inform you that the safety of our team members, future team members and customers is our main concern. COVID safety protocols (including masks and social distancing) will be practiced during the interview process.
Responsibilities:
Do you believe in putting the customer first?
Are you a team player and do you have an incredible sense of leadership?
Are you motivated by achievement goals?
WELCOME HOME!
The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous franchise locations!
During this time we are pleased to inform you that the safety of our team members, future team members and customers is our main concern. COVID safety protocols (including masks and social distancing) will be practiced during the interview process.
Responsibilities:
- Maintain excellence in store merchandising, detail and customer service
- Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
- Increase the store’s Average Sales, Closing Ratio and Return on Customer (ROC) while controlling expenses
- Implement all sales and operations programs
- Schedule staff for optimum coverage levels
- Hold daily trigger talks and sales meetings
- Develop staff through goal setting, coaching and performance evaluations
- Organize and plan promotions and marketing events
- Handle escalated customer service issues and offer solutions; ensure 100% customer satisfaction
- Promote teamwork within all departments
- Maintain store inventory levels and accuracy
- Control and reporting of Accounts Receivable and Accounts Payable
- Community involvement
- High school diploma or equivalent; post-secondary education an asset
- Minimum 3 years retail sales and/or customer service experience
- 2 or more years retail supervisory or management experience
- Proven track record in sales, customer service, operations and merchandising
- Exceptional interpersonal and communication skills, both verbal and written
- Proven leadership skills
- Highly developed problem solving skills
- Excellent negotiating and closing skills
- Working knowledge of retail systems
- Good time management skills and work ethic
- The desire to promote an extreme level of excellence and pride in customer service and store detail
- Flexibility to work shifts, including evenings and weekends, as required
- Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
- Competitive pay
- Paid training
- Career progression program
- Access to free personal development training
- Employee discounts & Personal "Paid" days off
- Recognition, incentives, prizes and giveaways!
Be a part of Canada’s largest home furnishings retailer!
We welcome all abilities to apply.
We welcome all abilities to apply.
We thank all those who apply; however, only those applicants chosen for an interview will be contacted.
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Deadline: 12-07-2024
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