SP-03 Administrative Clerk, Penticton and Kelowna, British Columbia

CRA’s National EE Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.

The CRA strives to offer employees a variety of flexible work arrangements to help them achieve work-life balance.

Come work for the CRA, one of the Top 100 Employers in Canada!

Key activities:

• Provide the administrative support services for a directorate, division, or manager.
• Review, and direct enquiries or issues to the appropriate area for resolution.
• Prepare and track documentation related to human resources, financial, or administration requests.
• Organize and maintain the manager’s agenda, meetings, conferences and travel schedules.
• Coordinate and attend various meetings and document proceedings.

To view the complete work description click here: SP0289. If you cannot access the link, you may contact the person/email listed at the bottom of the notice to obtain a copy of the work description.

Please note that this process will be used to primarily staff positions in Penticton and Kelowna, British Columbia. We will expect you to physically report to these locations. You will be asked at the application stage, which location(s) (Penticton, Kelowna, or both) you prefer. A pool of eligible candidates for each location will be established for this staffing process based on the responses received upon application.

The pool established from this staffing process may be used to staff similar positions and positions at lower levels in any CRA office located within the Western Region.

If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process.

In the case of candidates previously terminated or rejected on probation from positions within the CRA, please note that additional verifications will be conducted. Based on the reasons for termination or rejection, an applicant may not be considered further in the staffing process/considered for appointment, as they may be deemed to not meet one or more of the staffing requirements.

Who can apply

Persons living in Canada and Canadian citizens and permanent residents living abroad.

Preference for appointment will be given to veterans, Canadian citizens and permanent residents.

We may give preference to the first 75 candidates who meet the staffing requirements to apply. Additional candidates may be considered as needed. If you are considered further, we will notify you in writing of the next step in this staffing process.

Essential staffing requirements

To be eligible, you must meet the following requirements.

Education

• Successful completion of two years of secondary school or an acceptable combination of education, training and/ or experience.

CRA will accept foreign credentials as long as they are considered acceptable by a recognized Canadian educational institution. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate. For more information, you may refer to the Canadian Information Centre of International Credentials (http://www.cicic.ca).

Candidates are responsible to ensure that clear and legible electronic copies of their education credentials are uploaded as attachments into the education factor(s) that they are to complete in the education section of their candidate profile. Failure to do so by the close of this notice of job opportunity may result in your application not being given further consideration.

Experience

You must have a minimum of six (6) consecutive months of experience in the last two (2) years: Providing customer service or working in an office environment, providing services either on the telephone, by written correspondence and/ or in person. Providing services would include all or some of the following:

• Explaining and Sharing information
• Responding to requests and enquiries
• Resolving complaints and problems

AND

Experience using all of the following Microsoft Office applications:

• Microsoft Outlook (may include but is not limited to email, calendar, and producing correspondence)
• Microsoft Excel (may include but is not limited to transferring/entering data and creating spreadsheets)
• Microsoft Word (may include but is not limited to transferring/entering data, producing correspondence, and creating documents)

AND

• Experience researching information using internet search engines

It is your responsibility to fully demonstrate that you meet the experience requirements utilizing clear and comprehensive examples. Insufficient information may result in your application not being given further consideration.

You must have obtained the pre-requisite experience by the close of this notice.

Minimum and essential

The minimum and essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions.

• Korn Ferry cognitive abilities, and behavioural competencies – Korn Ferry Unsupervised Internet Test
• Effective Interpersonal Relationships
• Dependability
• Ability to verbally communicate effectively in English

Asset

Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions. You will be notified in advance of any asset requirements to be evaluate, which may include but are not limited to:

• Performance validation
• Experience*
• Budgetary considerations
• Duration of appointment
• Start date
• Minimize business disruption
• Employment Equity

• Experience may be further defined by specified timelines or activities/duties at the appointment stage.

Conditions of employment

• Reliability/Security: Reliability Status
• Willingness to work overtime
• Willingness to travel
• Valid Driver’s license or personal mobility to a degree normally associated with the possession of a driver’s license
• Capacity to regularly lift objects weighing up to 50 lbs
• Willingness to take and successfully complete training

Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.

Name : Staffing Board, Western Region

Email address : 93MNPHR59G@cra-arc.gc.ca