Site Reliability / DevOps Engineer

Job content

Canada | Remote | Work from Home | #LIRemote

Why you?

Are a DevOps or Site Reliability Engineer? Do you thrive on solving tough problems—even under pressure? Are you motivated by fast-paced environments with continuous learning opportunities? Do you enjoy collaborating with a team of peers who push you to constantly up your game?

At Pythian, we are building a next-generation Site Reliability Engineering team. We need motivated and talented individuals on our teams, and we want you!

You’ll act as a technology leader and advisor for our clients, as well as a mentor for other team members. Projects would include things such as infrastructure architecture, automation, and intelligent monitoring systems from the design phase through the implementation phase.

What will you be doing?

• Operate, maintain and administer solutions that contribute to the operational efficiency, availability and visibility of customer infrastructure.
• Planning maintenance activity, design documentation and standard procedures
• Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management)
• Observe and provide feedback on the current state of the client’s infrastructure, and identify opportunities to improve resiliency, reduce the occurrence of incidents and automate repetitive administrative and operational tasks.
• Contribute to, improve and maintain team documentation about client systems and infrastructure, procedures, policies and schedules.
• Gather and document information about client environments through audit activities, and analyze the information to identify opportunities for improvement and application of best practices.
• Work collaboratively with team mates to contribute to the continuous improvement of our working culture.
• Act as a technology leader for clients, as well as drive client discussions on technology road maps.
• Participate in an on-call rotation in an escalation capacity.
  

What do we need from you?

• Solid understanding of microservices architecture and container technologies (Kubernetes is a must, Docker, lxc etc)
• Experience working with at least one major cloud provider. Preferably Google but AWS or Azure would suffice (including infrastructure as code deployment with Cloud Formation, Terraform, Opsworks etc)
• Clear understanding of software development lifecycles and best practices from an infrastructure point of view
• Understanding the end to end operations of a ‘Business System’ vs components.
• Comprehensive systems hardware and network troubleshooting experience
• Common Linux distribution platform installation, configuration and performance tuning
• TCP/IP networking, NIC bonding and network services configuration (DNS, NTP, DHCP, SMTP, etc.)
• Operation and administration of virtual infrastructure, including experience with at least one hypervisor (VMware, Hyper-V, KVM, etc.)
• Ability to describe IaaS, PaaS, SaaS, pros and cons of each, use cases for virtualization and cloud
• Administration of web servers and supporting technologies, including network load balancers
• Scripting and automation of administrative tasks using bash, python, ruby, go etc.
• Experience with the design, development and deployment of at least one major configuration management framework (i.e. Puppet, Ansible, Chef, Salt)
• System and application error investigation, troubleshooting of access/availability issues including deep multi system root cause analysis
• Experience managing networking devices, such as switches and firewalls from a variety of vendors
• Solid understanding of DevOps tools, processes, and culture
• Exposure and operational experience with network monitoring systems (NMS)
• Ability to pick up new technologies quickly
• Ability to provide accurate work scheduling and task estimations for work delivery
  

What do you get in return?

• Love your career: Competitive total rewards package with an annual bonus
• Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend conferences, become certified, whatever you like!
• Love your work/life balance: Why commute? Work remotely from your home (forever), there’s no daily travel requirement to an office!, You can be located anywhere in Canada, all you need is a stable internet connection.
• Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalise your work environment!
• Love your community: Blog during work hours; take a day off and volunteer for your favorite charity.
  

Why Pythian?

Pythian excels at helping businesses use their data and cloud to transform how they compete and win in this ever-changing environment by delivering advanced on-prem, hybrid, cloud and multi-cloud solutions to solve the toughest data challenges faster and better than anyone else. Founded and headquartered in Ottawa, Canada in 1997, Pythian now has more than 370 employees located around the globe with over 350 clients spanning industries from SaaS; media; gaming; financial services; e-commerce and more. Pythian is known for its technology-enabled data expertise covering everything from ETL to ML. We pride ourselves on our ability to deliver innovative solutions that meet the specific data goals of each client and have built meaningful partnerships with major cloud vendors AWS, Google and Microsoft. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy. If you are Linux Admin, Site Reliability Engineer or DevOps; live in Canada; love your data and want to love your career then join us!

Disclaimer

For this job an equivalent combination of education and experience, which results in demonstrated ability to apply skills will also be considered.

Pythian is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

The successful applicant will need to fulfill the requirements necessary to obtain a background check.

Applicants must be legally authorized to work in their country of residence permanently– Pythian will not relocate, sponsor, or file petitions of any kind on behalf of a foreign worker to gain a work visa, become a permanent resident based on a permanent job offer, or to otherwise obtain authorization to work.

Love Your Data™ is a registered trademark of Pythian Services Inc.

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