Service Manager- Porsche Centre Richmond

Porsche Centre Richmondwill be one of Canada’s largest Porsche dealerships. With our anticipated arrival in the Richmond, BC, auto mall, we are looking to build a team of driven automotive professional who are excited to work hard, and grow with the dealership.

The Porsche brand signifies high quality, and we want to exemplify this through our leaders. Porsche Centre Richmond is seeking an experienced Service Manager to lead our growing team.

If you are looking for an exciting opportunity to build a team of passionate automotive professional to represent the Porsche brand, then apply to grow with us!

Porsche Centre Richmond offers:

• Opportunities for Career Advancement
• Comprehensive healthcare benefits package
• Discounted vehicle purchase program
• Associate perks program
• Fun & Inclusive Culture

ROLE & RESPONSIBILITIES:

• Recruit and provide training for service department staff to promote customer satisfaction and high quality service.
• Ensure that customer complaints and misunderstandings are handled in a fair, timely, and professional manner.
• Generate and continually strive to increase labour sales by planning and executing ongoing service advertising program.
• Review performance of service advisors and evaluate and train on an ongoing basis.
• Ensure that all necessary shop equipment is available, and maintain a safe working condition.
• Review quality control procedures on an ongoing basis to ensure all staff are complying with policies and procedures.
• Control department budgets and other expenses.
• Meet with dealership management routinely to review service department performance, set future performance objectives, plan promotional activities, and discuss additional departmental matters.
  

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• 10 years of experience in automotive dealership service department.
• Strong analytical, organizational and people skills.
• Working knowledge of automotive equipment parts and accessories.
• Current knowledge of local sources of supply.
• Ability to motivate and train department staff.
• Ability to maintain records and prepare reports using a computerized equipment maintenance system.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• Ability to work constructively with members from all departments within the dealership.
  
• German/ Luxury experience preferred

Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.

https://orag.bamboohr.com/jobs/view.php?id=3086

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

We thank all those that have applied. Only those considered for the position will be contacted.