Server

Job content

Do you have a passion for Mexican food or a desire to learn? Fonda Fora is now hiring for an experienced sales driven server to add to our team! Fonda Fora is the latest concept from Thank You Hospitality (Native Tongues, Calcutta Cricket Club, A1 Burrito). We are a contemporary Mexican restaurant focused on the food and culture of Mexico that isn’t from your typical taqueria. Our menu is built around the integral aspect of Corn and Seafood in Mexican cuisine. We import all of our heirloom corn from Mexico, make our own Masa in house, and showcase it in varying ways across our menu.

The four main areas of focus for serving staff will be:

1. Guest Relations– Your interactions with our guests will need to create the best dining experience possible. Reading guests and understanding their individual needs is a must.

2. Product Knowledge – Serving staff must have an in-depth knowledge of all menu items offered in the restaurant.

3. Teamwork – Communication with other staff members is integral to success. No one person should be responsible for all areas of service. A strong team exists to help each other.

4. Sales Techniques – While mastering all areas of hospitality, serving staff will be able to use suggestive selling, upselling, and cross-selling techniques.

The responsibilities of a server/waiter will include amongst other things:

· Ongoing product knowledge,

· Preparing tables with special attention to sanitation and order,

· Presenting menus to guests and helping them select food and beverages,

· Take and serve orders,

· Answer questions about the menu and restaurant,

· Deal with complaints or problems with a positive attitude,

· Issue bills and accept payment,

· Deliver room service orders,

· Provide an atmosphere of hospitality,

· General cleanliness of the restaurant,

· The guest experience, from start to finish.

Successful candidates will be people that are outgoing, hardworking, and friendly. A passion for food and drink is a must. The ability to deliver an exceptional guest experience is what makes a great serving staff member. Servers/Waiters are the front line in almost all guest relations, which means that there must be certain instincts that already exist to understand what guests’ want and need. The best serving staff understand what hospitality is, and how to apply it to every situation.

Job Type: Full-time

Salary: From $15.00 per hour

Benefits:

• Discounted or free food
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Morning shift
• Night shift

Supplemental pay types:

• Overtime pay
• Tips

Experience:

• serving: 3 years (required)

Licence/Certification:

• ProServe (preferred)

Work Location: In person