Senior Manager, Operations- Pharmaceutical Distribution Centre

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Senior Manager, Operations- Pharmaceutical Distribution Centre

Location: 14010 164th Street, Edmonton

Shift:Sunday to Thursday, 2:00pm to 10:30pm

Full-time, permanent. Competitive base pay with a Management Incentive Plan. Group Insurance. Vacation.

Job Summary
The Sr. Manager, Operations will be accountable for planning, directing and coordinating all distribution activities for the afternoon, evening and night shifts and preparing the Distribution Centre for the following day. He/she, along with their team, needs to ensure that goods are accurately and efficiently received, verified, processed, stored and put away, without damage, according to our processes and procedures, and ensure quality, on time delivery to customers. The Sr. Manager, Operations will be a key leader in ensuring that productivity and quality targets are met. This role will lead a team of supervisors in maximizing workflow and minimizing errors, maintaining positive employee relations, and ensuring health and safety standards are met. The Sr. Manager, Operations also ensures the Distribution Centre operations meet all relevant local, provincial and federal requirements.

Specific Responsibilities
Duties and responsibilities include, but are not limited to:

• Responsible for inventory management, promoting strong service levels and sustaining quality targets. Ensures that incoming product is processed and managed appropriately according to procedure and is available as and when required.

• Plans, schedules and reviews workload to ensure targets are achieved. Analyzes and makes necessary operational changes based on previous shifts’ reporting.

• Plans manpower and equipment requirements for next shifts in tandem with shift supervisors, Director, Operations, and/or Operations Planning Analyst, in order to achieve targets.

• Ensures that responsibilities are defined and assigned to supervisors and employees so as to maximize efficiency and productivity.

• Ensures quality standards are enforced throughout the entire warehousing cycle.

• Plays a key role in determining, monitoring and managing KPI’s to ensure safety, quality and on time delivery. Ensures that all targets and KPI’s are met on afternoon, evening and night shifts.

• Prepares and analyzes reports, presentations, data with respect to operations for planning and execution.

• Effectively develops distribution center supervisory teams through coaching, mentoring and training.

• Ensures relationships with other DCs and other departments such as Customer Service, Transportation.

• Ensure that the lines of communication between Director, Operations and other members of management team are kept open and up-to-date.

Main Responsibilities

• Together with the Director, Operations administers policies and practices related to employee relations in conjunction with Human Resources.

• Assists in the enforcement of Security, Regulatory and Good Manufacturing Practices (GMP) laws, regulations, policies and programs.

• Analyzes operating and delivery procedures, systems and schedules and all other Distribution Centre activities to identify potential efficiency improvements and cost-savings. Recommends changes to the Director, Operations. Implements approved changes.

• Recommends operational strategies for Director, Operations consideration and implements when approved.

• In collaboration with the Director, Operations communicates the Company’s progress and direction to Distribution Centre employees.

• Plans the activities of his/her staff; assesses results and takes appropriate measures to improve performance.

• Utilizes appropriate performance management approach to assess, measure and address employee performance. Develops a high performance workforce

• Promotes and coordinates communication between all departments.

Key Requirements

• 10 years of leadership experience preferred.

• Production background would be an asset.

• Demonstrated leadership within an automated distribution center environment is an asset.

• A college or university degree in business, logistics or supply chain management is preferred; an equivalent combination of post-secondary education and directly related experience may be considered.

• Experience with the application of Six Sigma would be considered an asset.

• Proven history of leading diverse teams towards achieving objectives through collaborative and participatory management practices.

• Ability to take initiative and work independently.

• Strong English communication skills (verbal & written).

• Excellent problem solving/resolution skills.

• Strong computer skills: Word, Excel, PowerPoint, Outlook, AS400

• Behaviours aligned with McKesson Canada ICARE principles and values.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we’re so much more than a distribution company. We’ve automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Job Types: Full-time, Permanent

Pay: $93,000.00-$130,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift

Education:

• Bachelor’s Degree (preferred)

Experience:

• supply chain: 1 year (preferred)