Senior AWS / NodeJS Software Engineer -- Remote - CANADA

Job content

VoiceFoundry, a TTEC Digital LLC company, is seeking an SeniorAWS Software Engineer to join our team. This is a remote role based in the Canada.

Why choose VoiceFoundry to enhance and broaden your career? We are just as passionate about the relentless pursuit of Customer Success by providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities as you are. Whether you’re the Engineer, Architect, Project Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!

What You’ll Be Doing

As the backbone of our delivery teams, Senior AWS Developers build and deploy VoiceFoundry’s designed solution for our clients. Senior AWS Developers will work to refine the process of delivering projects by building internal tools, suggesting new methods of designing and building a system, and providing feedback to their team leads on issues they are experiencing.

What You’ll Bring To Us

• Morning meetings with internal team and clients
• Requirements analysis and design conversations when you have a new project starting.
• Working on issues in Jira with your team - building systems, creating CloudFormation / Serverless templates to deploy resources, etc.
• Learning best practices used in the NodeJS, JavaScript/TypeScript, and Python communities
• Working with your mentor/team lead to further knowledge of AWS Services, tools, or even new languages to address project needs.
• You need to be ready to learn quickly!
  

What Skills You’ll Need

• Advanced knowledge of AWS services and cloud architecture
• 4+ years of development experience with a focus on Node.JS working with AWS services.
• Advanced understanding of the way the web works
• Functional understanding of agile methodologies such as Scrum
• Ability to accept constructive feedback
• Desire to provide assistance to other team members
• The ideal candidate seeks to understand before prescribing a solution.
• A love for technology and the latest and greatest in development best practices, especially the latest services from AWS
• Willingness to stand up for your convictions and yet commit to the team’s decision
  

Desired Skills

• Familiarity with the Serverless Framework (serverless.com)
• Python experience
• Experience with technologies such as AWS Lambda, DynamoDB, and CloudFormation
  

Who We Are

We are passionate about the customer experience. With a deep legacy of over 30 years in the contact center environment, we have the expertise to help you navigate the key technologies in order to deliver an exceptional customer experience, leveraging all things AWS.

We specialize in the design and delivery of Amazon Connect, a cloud-based enterprise contact center solution used around the globe and are uniquely focused on helping businesses improve customer engagement, while maximizing the benefits of the cloud.

Our expertise is focused on AI & natural language automation, chatbots, CTI/CRM, enterprise integration, user experience design, analytics and workforce optimization. Combined with best practices and a proven methodology in deploying Amazon Connect, we have the right mix of expertise and innovative solutions to make your vision a reality

Compensation And Benefits

The anticipated starting salary range for individuals expressing interest in this position is $61,000 to $120,000. This position is eligible to participate in an annual incentive program.

Benefits Available To Eligible Employees Include The Following

• Medical, dental, and vision
• Tax-advantaged health care accounts
• Financial and income protection benefits
• Paid time off (PTO) and wellness time off
  

Why TTEC? what we offer

Benefits

Because we want to see you succeed and thrive, we offer a competitive compensation and benefits package as shown below to support your quality of life, career development and goals attainment

When you join TTEC, you become part of the family.

Be Financially Sound

We want you to reach your personal and professional goals and offer financial benefits such as: Health and flexible spending accounts

• Retirement plans
• Tuition reimbursement programs
• Financial wellness program
  

Be Developed

Skills

We believe in investing in our people and their career development, which is why we offer a variety of courses and programs that enable you to develop new skills and gain new insights such as

• Mentorship programs
• Our Women in Leadership program connects employees globally with learning, networking and mentoring opportunities
• Professional development courses in TTEC University
• Scholarship program and tuition reimbursement
• Visibility in our global career pathing and internal mobility opportunities
  

Be Healthy

We support healthy living and have the tools and resources to help you such as:

• It’s Ok, We’re All Human wellness program
• Wellness incentives
• Company health and wellness programs
• Dedicated health and wellness navigators and employee assistance programs
• Generous paid time off and other leave of absence programs
  

Be the Difference

You’ll have the opportunity to have a positive impact in your community:

• Through our employee-driven global grant program, you’ll have the unique opportunity to apply for a grant focused on helping a local educational organization in your community
• Our team helps fundraise and volunteer their time in their communities
  

“TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.”

Lead EverydaywDo the Right ThingwReach for AmazingwSeek First to UnderstandwAct as OnewLive life Passionately.

Primary Location

CA-ON-London

Job

Information Technology