Sales Operations Business Process Specialist

Job content

Location: Canada- Burlington, Ontario or US- Camarillo, CA preferred. Remote workers will be considered.

Our Team

The Semtech Sales Operations team is a group of talented professionals that has one job – to drive growth by accelerating our global revenue generating process. We are a cross-functional team that supports Sales, Marketing, Applications and more. Not only do we drive data that empowers insights and decision-making, but we also enable these teams through operational efficiency across the customer lifecycle.

Job Summary

The Sales Operations Business Process Specialist will be responsible for all aspects of the Sales process, including documentation, improvement, training and automation. The ideal candidate will have excellent written and verbal communication skills and a demonstrated ability to translate complex processes into actionable steps.

Responsibilities

• Work with the worldwide sales team and other functional groups to understand and document existing sales processes, including regional differences.
• Identify inefficiencies in existing processes and implement process improvements
• Own the entire sales training strategy, including
• identify training needs
• develop training material
• identify best method of delivering training based on content and audience
• conduct employee training
• Work with other members of the sales operations team and IT team to automate sales processes.
• Monitor sales activity to ensure process adherence
  

Minimum Qualifications

• Post secondary education in Engineering or Business Administration
• 5+ years experience in Inside Sales Management and/or Sales Operations
• Understanding of quote to cash processes
• Experience documenting and improving sales processes
• Experience creating and delivering training, including training videos
• Excellent communication skills
• Experience using Salesforce CRM and SAP ERP systems
• Self starter
  

Career Growth Philosophy

At Semtech, we seek innovation and leadership from each and every member of our team. Our goal is to ensure that our talented professionals are equipped with support, resources, and the opportunity to excel. Our pay-for-performance philosophy provides recognition and prestige coupled with a competitive compensation package.

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.