sales engineer - technical support

☞ myKaarma

View: 108

Update day: 05-06-2024

Location: Kitchener Ontario

Category: Social Work / Community Services

Industry:

Salary: $73,100 a year

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Job content

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 to 50 hours per week
  • Education: Bachelor’s degree
  • Experience: 3 years to less than 5 years

    • Work site environment

  • Business

    • Work setting

  • Automotive service station
  • Software company

    • Tasks

  • Promote sales to existing clients
  • Assess client’s needs and resources to recommend the appropriate goods or services
  • Provide input into product design where goods or services must be tailored to suit client’s needs
  • Consult with clients after sale to provide ongoing support
  • Reach to clients after sale or signed contracts to provide ongoing support
  • Train customers’ staff in the operation and maintenance of equipment
  • Provide clients with presentations on the benefits and uses of goods or services
  • Resolve product and service related problems
  • Troubleshoot problems related to equipment
  • Troubleshoot and resolve technical problems
  • Train or assist in the training of other workers
  • Supervise other technical staff
  • Provide consultative services to translators, interpreters and technical writers
  • Recommend products or services to customers

    • Computer and technology knowledge

  • Jira
  • Salesforce
  • iOS
  • Spreadsheet
  • Zendesk
  • Communication software

    • Sales experience

  • Consulting services

    • Screening questions

  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?

    • Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

    • Financial benefits

  • Group insurance benefits
  • Life insurance

    • Other benefits

  • Paid time off (volunteering or personal days)
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Deadline: 20-07-2024

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