Sales Associate

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Job Posting

Position Title: SALES ASSOCIATE
Job Type: FULL TIME
Location: MEDICINE HAT
Compensation: COMPETITIVE SALARY (based on experience)

WINDSOR PLYWOOD | MEDICINE HAT
We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and especially wood products. Our goal is simple – focus on our customer’s needs and provide outstanding customer service. We are a local independently owned and operated building supply company. We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-one service to all of our customers. We are proud to have been in business 50 years with stores across Canada and in the Pacific Northwest region of the United
States.

SUMMARY OF POSITION

The Sales position is critical to the successful operation of a Windsor Plywood Store. The primary focus is customer service although from time to time will assist in other jobs as needed. Our Sales staff work with our customers through the entire sales cycle – from initial greeting of customer by name to the final handshake after loading vehicle. The products require a solution & suggestion-based approach to compliment our customers’ projects. This ensures a dynamic & exciting sales experience for everyone involved – far different from our competitors.

THE BENEFITS

• Gain experience working with a Building Supply Company in business for 50+ years
• Competitive Pay | Employee Benefit Program
• Dental, Pharmaceutical, Travel Insurance, Life | LTD insurance
• Paid vacation time
• Consistent, safe, healthy & temperature-controlled work environment
• Employee Mental Health & Well-Being program and resources
• PERKS: Employee deep-discounted pricing on all products | Paid-training opportunity

KEY RESPONSIBILITIES

• Ensure every customer experience exceeds the customer’s expectations – go the extra-mile”
• Promote features/benefits of all products & services provided – “drive sales”
• Actively participate, help develop, and contribute to sales training initiatives
• Find innovative methods to supply products to customers currently out of stock
• Placing regular stocking & Special Orders
• Processing front-counter transactions
• Ensure all product spaces (shelf, floor, pegs, racks) are adequately stocked
• Actively monitor stock levels, cleanliness, accuracy of signs & store navigation
• Handle customer problems & complaints in a positive & constructive manner
• Diligently follow Check-lists, policies, processes & procedures
• Receiving | Ensuring all inventory entering Yard has appropriate paper-work
• Assisting Contractors and other customers with locating products
• Assisting in the Shop and with Deliveries if needed
• Unloading of Transport Trucks, Deliveries & Customer vehicles
• Operate Forklift in a diligent, professional & safe manner

KEY REQUIREMENTS

• Minimum Grade 12 Education
• Prior 1- 2 years Carpentry or Delivery Driver experience is an asset
• Applicants with prior Building Supply or Woodworking experience will be given preference.

However, applicants with professional skills from other industries will be strongly considered and provided industry training from Windsor Plywood.

• Strong work ethic and self-motivated/self-directed, with an ability to work independently using sound judgment, logical reasoning skills, and intuition
• Must be able to lift 65lbs
• Excellent verbal and written communication skills in English
• Ability to be personable and social with customers to help deliver sales
• Prioritize tasks and manage time effectively, always mindful of the customer
• Flexible, honest, acting in all situations with professionalism and integrity
• Able to deal with changes, delays, or unexpected events in a professional & timely manner
• Able to use woodworking machinery for minimal routine cuts to support large projects in the Shop
• Permanent resident of Canada preferred
• A Drivers License (Class 5) with a clean Driver Abstract is required

WORKING CONDITIONS

Positional Tasks

• Walking 35%
• Standing 25%
• Lifting 15%
• Carrying (up to 66lbs) 10%
• Trunk Rotation 5%
• Sitting (Forklift/Driving) 5%
• Pushing/Pulling 3%
• Stair/Ladder Climbing 2%

Operating Forklift – Sit-Down Counter Balance 5000lb Capacity

• Visual acute ability – peripheral, depth perception, low-light, rain/wind/snow
• Jarring/Jolting exposure – asphalt, un-even pavement, gravel
• Vibration exposure – asphalt, un-even pavement, gravel

Pushing & Pulling (350lb pallet) including the following types:

• Pushing Stationary & Walking 50%
• Pulling Stationary & Walking 50%

Positional Tasks

• Stool-sitting, Forward Bending, Trunk Rotation, Standing, Walking, Shoveling

Climbing

• Stairs, Ladders, Lumber Piles
• Visual ability to use Computer screens & read small-labels
• Auditory ability to use telephone hand-set
• Working flexible hours – including weekends & special events
• Woodworking Shop – Exposure to machinery/tool noise & wood dust
• Busy, high-volume work environment
• Engaging with Contractors, DIYers, & Home-Owners

Applicants must be legally entitled to work in Canada without sponsorship. We thank you for your interest; however, only those selected for an interview will be contacted.

All interviewed applicants will be tested to show that they are able to accurately read measuring tools and that they can use metric & imperial forms of measurement. Safely working with common power tools, safely lifting heavy door panels, prioritizing tasks and customer interaction will round out the essential attributes the successful applicant will possess

Job Types: Full-time, Permanent

Benefits:

• Dental care
• On-site parking
• Paid time off
• Store discount
• Vision care

Day range:

• Monday to Friday
• Weekend availability

Flexible Language Requirement:

• French not required

Shift:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Medicine Hat, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Tell us why you are interested in working with Windsor Plywood.

Experience:

• Sales: 1 year (preferred)
• Building Materials: 1 year (preferred)

Work Location: One location