Residential Care Worker

• Provides support and be present where clients are.

• Responds warmly, politely and helpfully to everyone, including all visitors to the building.

• Responds appropriately to emergency crisis situations, modelling to clients how this is done in a positive way.

• Conducts facility orientations

• Facilitates educational sessions and client house meetings.

• Performs light housekeeping/maintenance.

• Performs building security duties.

• Coordinatea and distributea client and program supplies.

• Copies program materials.

• Responds to telephone calls.

• Documents according to role requirements.

• Communicates respectfully and positively with clients and staff and presents self in an approachable and friendly manner.

• Demonstrates a genuine enthusiasm for client-centred care and demonstrates empathy and compassion.

• Exhibits the ability to respond to client requests and crises in a responsible, timely and flexible manner.

• Demonstrates the ability to balance the needs of clients, other staff persons and those of the organization.

• Demonstrates enthusiasm for ongoing professional development activities and engages in reciprocal learning experiences with colleagues and supervisors.

• Recognizes the importance of regular individual and team supervision meetings.

• Demonstrates active listening abilities, is coachable and responds positively to supervision.

• Works collaboratively in the context of a provincial organization, with numerous colleagues, to ensure a consistent approach.

• Demonstrates a strong commitment to personal and professional ethics, integrity and responsibility.

• Appropriately manages own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure.

• Other duties as assigned.

JOB INFORMATIONs