Residential Administrative Assistant

Job content

ABOUT US

Turning Leaf Support Services is a non-profit, charitable organization dedicated to providing crisis and treatment services to those experiencing intellectual challenge and mental illness.

Our services are provided by caring, skilled community members that are dedicated to helping those experiencing intellectual challenge and mental illness. Our employees are deeply committed to working with participants in addressing the seemingly insurmountable obstacles they face every day: addiction, discrimination, homelessness, poverty, stigma, isolation, and loneliness. Turning Leaf Support Services builds trusting relationships with people, helping them engage a process of change and providing a sense of hope.

Being a part of the Turning Leaf family means you will have the opportunity to make a direct and positive impact on people’s lives every day. The work is challenging in all the best ways and deeply rewarding. Many of our employees say they have found their life’s purpose while working here.

Turning Leaf Support Services provides ongoing, meaningful training to ensure we remain an industry leader, that our employees have the skills and confidence to be successful in their careers, and so our participants receive the best possible support services to help them live the life they imagine for themselves.

We are an organization that pledges to uphold a workplace culture of inclusion, diversity, compassion, and respect. We are constantly growing, and we are always hiring. If you feel called to be a part of the Turning Leaf team, please apply today.

RESIDENTIAL ADMINISTRATIVE ASSISTANT JOB SUMMARY

The Residential Administrative Assistant will respond to various requests from staff throughout the organization, including but not limited to, Office Manager, Human Resources, Intake Manager, Senior Manager of Service Enhancement, Senior Residential Clinical Support Case Managers, Residential Clinical Support Case Managers and Director of Residential Services in order to ensure the efficient day-to-day operations of the Residential Division.

The Residential Administrative Assistant will ensure that all functions adhere to existing organizational policy (ex/ financial policies).

ESSENTIAL REQUIREMENTS

• Cover letter and updated resume
• 18 years of age or older
• Clear Criminal Record Check with Vulnerable Sector Check, Adult Abuse Registry Check and Child Abuse Registry Check (no older than three months)
• Minimum two years related work experience
• Valid First Aid/CPR
• Drivers license with access to a reliable vehicle
• Completion of a Post-Secondary Education in Human Services (Certificate, Diploma or Degree) is considered an asset
• Three employment references

QUALITIES AND QUALIFICATIONS

• Excellent oral and written communication skills
• Excellent time management skills
• Excellent organizational and troubleshooting skills, with a strong attention to detail
• Self-starter and proactive approach in resolving problems and issues
• Ability to read, analyze and interpret general information and data
• Consistency with processes and daily tasks
• Work cooperatively and effectively with others to set goals, resolve problems, and make decisions to enhance organizational effectiveness
• Ability to develop a personal work schedule, set goals, create / implement action plans and monitor progress towards goals
• Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions and adapt to stressful situations
• Ability to handle multiple projects and priorities in a professional and timely manner

SUMMARY OF JOB DUTIES AND RESPONSIBILITIES

New staff orientation:

• New hire requirements

Housing/Properties:

• Actively participate in the process of securing and opening new Residential housing

-Walkthroughs

-Inspections

-Service Installation

-Purchases

-Home/Office setups

• Maintain existing housing agreements

-Complete tasks as assigned by the Residential Administrative Coordinator

• Maintain building/fire code/public health

-Maintain a comprehensive awareness of all Building Code, Fire Code or Public Health measures which impact the Residential Division

• Utilities

-Conduct meter readings when necessary and report to RAC.

• Repair and Maintenance of properties

-Maintain a comprehensive awareness of all Residential locations and their repair and maintenance needs.

Licensing:

• Maintain a comprehensive awareness of all Residential locations which are licensed, ensure that all regions maintain licensing practices throughout the year, and proactively prepare for licensing at least 3 months prior to license expiry.

-Site Reviews

-Annual Inspection Checklist

Turning Leaf Residential Vehicles:

• Maintain a comprehensive awareness of all Residential locations and their vehicle needs

-General responsibilities with maintenance of authorized drivers list

-Completing monthly review

• New vehicle preparation
• Vehicle maintenance

Administrative Functions:

• Serve as a main point of contact for completing administrative responsibilities that promote the smooth operation of the Residential Program

Additional tasks as assigned

RESIDENTIAL ADMINISTRATIVE ASSISTANT BENEFITS

• Salary paid
• Health Benefits immediately
• GRRSP Program (optional)
• Paid Wellness Time
• Bereavement and Compassionate Care Time
• Enrollment in corporate cellular plan
• Mileage and expenses reimbursement (must be pre-approved)
• Employee Assistance Program (EAP)
• Three weeks vacation

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• RRSP match
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• administrative: 2 years (required)
• Residential Licensing: 1 year (preferred)

Licence/Certification:

• Drivers License and reliable vehicle (required)

Willingness to travel:

• 25% (preferred)

Work remotely:

• No