Regional Maintenance Associate

ABOUT THIS POSITION

The Regional Maintenance is primarily responsible for the general, preventative and repair maintenance of a portfolio of buildings as well as, apartment units and grounds. This role responds to emergency situations during and after hours to resolve immediate safety concerns. In addition, this role supports a variety of maintenance activities including: minor carpentry, electrical, plumbing and painting to ensure service and support is provided to residents thereby promoting Hazelview as the preferred landlord of choice.

KEY RESPONSIBILITIES

• Customer Service

  • Ensure that a superior level of co-operation, service and support is provided to residents
  • Promptly respond to resident issues and service requests
  
  

  Operations

  • Perform general and specialized maintenance and repairs to site properties and surrounding properties under the direction of the Regional Manager or Property Manager
  • Complete assigned service requests for both in-suite (interior and exterior) and common area issues in a timely manner
  • Complete in-suite turnover activities, including both light and heavy maintenance; this could include repair or replacement of appliances, kitchen or bathroom fixtures, basic carpentry, etc.
  • Complete appliance repairs, routine plumbing repairs, repairs and maintenance requiring carpentry skills, painting, and basic electrical repairs, safely use and maintain tools of the job
  • Inspect grounds, facilities, and equipment to determine if repairs or preventative maintenance is required
  • Take initiative to correct deficiencies as necessary by maintaining clean and garbage free lobbies, hallways, and properties, replacement of light bulbs, plumbing, electrical etc.
  • Maintain the cleanliness and organization of all electrical, mechanical and work areas; as well as supply and storage areas
  • Perform all facets of the job in accordance with the legislation applicable to the jurisdiction, including: Health and Safety standards, WHMIS, AODA, PIPEDA and Human Rights
  • Comply with health & safety procedures ensuring the use of required safety equipment and identifying unsafe practices and conditions while maintaining a clean and safe working environment
  • Ensure all areas are free of hazards and where not able to resolve, ensure management are informed for immediate resolution
  • Maintain regular and timely documentation of maintenance activities
  • Respond to after-hours emergencies when on call
  • May be required to work with contractors and monitor work progress
  • All other duties within the scope of the job, as requested by management.
  
  

  Leadership & Management

  • Train new Team Members on routine maintenance repairs, including in-suite turnover activities, inspections of grounds, and maintenance activities required for completing service requests
  • May be responsible for scheduling and directing work

Job Requirements:

• Exposure to multi-residential or other related industry asset class would be an asset
• WHMIS certification would be an asset
• Proficient with use of basic cleaning equipment
• Physically able to carry up to 50lbs
• This role requires Full-Time availability, 40 hours/week, Monday-Friday

Qualifications:

• Completion of High School or general education degree (GED)
• 2+ years of maintenance or related experience
• Must have a valid driver’s license
• Flexibility to work on-call on a rotating schedule (evenings & weekends) is required
• Proficient with use of basic handheld and electrical tools
• Knowledge of plumbing, electrical, drywall, carpentry, painting, etc.
• Certification/license from one of the trade professions would be a definite asset
• Must be familiar with the community rules and regulations
• Exposure to the multi-residential or other related industry asset class would be considered an asset
• WHMIS certified would be an asset
• Knowledge of mechanical and HVAC systems, would be an asset
• A commitment to "Best in Class" Customer Service
• A professional demeanor with strong communication skills
• Ability to accurately listen, understand and respond to issues appropriately
• Ability to work and act independently using good judgment when assessing difficult situations
• Strong problem-solving skills
• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines

ABOUT THE COMPANY

At Hazelview Properties we believe that apartments

are more than bricks and mortar - they are an experience.

Started in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia.

Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to fostering the long-term growth of our employees, communities and the investments we make for our clients. It’s one of the things we’ve always believed in, creating value for people and places.

We are committed to a diverse and sustainable future.

At Hazelview, we know our greatest asset is our people. We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness. We invest where we see potential, building for now and generations to come.

Vision: “We create value for people and places”.

Our Core Values:

• Trust
• Ambition
• Collaboration
• Ownership Mindset
• Having Fun

At Hazelview, we know our greatest asset is our people. We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness. We invest where we see potential, building for now and generations to come.

Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.

Our vision for sustainability is to foster happy, healthy, thriving communities where we operate.We recognize that it is the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team members. To learn more, please visit the following link:https://www.hazelviewproperties.com/about/sustainability

Skills

Preferred

• Prioritization Skills
• Self-Motivated
• Multi-tasking Skills
• Communication Skills
• Attention to Detail