Receptionist & Exam Timekeeper

Job content

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

JOB TITLE: Receptionist & Exam Timekeeper
REPORTS TO: Supervisor
DEPARTMENT: Test Center
LOCATION: 180 Dundas St W Suite 301 Toronto, ON M5G 1C7 Canada
Pay Class: Part-Time (approx. 27 hours per week)

JOB OVERVIEW
The role of the Receptionist & Exam Timekeeper is critical to ensuring a welcoming experience for candidates taking the Objectively Structured Clinical Evaluation (OSCE) exam. In this role, you will greet incoming candidates, maintain fixed exam schedules, along with additional administrative functions as directed.

COMPANY BACKGROUND
Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

RESPONSIBILITIES
Receptionist

• Welcome visitors in a warm and friendly manner, and answer any questions visitors have
• Maintain reception area and all common areas in a clean and tidy manner, including regular disinfection of all reception and waiting area surfaces at specific times throughout the day
• Verify employee attendance and completion of employee screening
• Conduct candidate reminder phone calls for all scheduled exams
• Receive deliveries and direct to appropriate area of facility
• Perform other duties as assigned

Exam Timekeeper

• Maintains fixed examination schedule according to session type (i.e. standard or accommodation OSCE session)
• Complies with all administrative requirements, including but not limited to, completion of forms, sign-in/sign-out procedures on each exam day
• Demonstrates professional integrity by ensuring appropriate and considerate interactions with examination staff and candidates
• Arrives on time and attends all assigned shifts

QUALIFICATION REQUIREMENTS
EDUCATION

• High School Diploma

EXPERIENCE

• 2-3 years of relevant experience in an office environment

SKILLS

• Excellent interpersonal skills
• Comfortable multi-tasking and prioritizing tasks without guidance
• Punctual with strong attendance history
• Strong phone skills
• Proficient in Microsoft Office

PHYSICAL JOB REQUIREMENTS

• Ability to stand for extended periods of time

Prometric promotes diversity in the workplace and is committed to ensuring that its recruitment and other personnel activities are fair and equitable. Accommodations are available at all stages of the employment cycle upon request.

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.