Quality Assurance Analyst

Job content

ABOUT EVERLINK

Everlink Payment Services Inc. is a leading provider of comprehensive, innovative, and integrated payments solutions and services for 98% of credit unions, 55% of consumer-facing schedule 1 and 2 banks, and a broad range of SMEs across Canada. In addition to supplying best-in-breed technology infrastructure and payment network connectivity via our well-established Payment Network Gateway – with operational performance that continually ranks in the upper first quartile – we offer a diversified range of integrated payments Lines of Business including:

• Digital Solutions, enabling real-time payments for Retail Peer-to-Peer (P2P), Business (B2B/B2P) Payments, ISO20022 Payment Gateways and API Integrations for Financial Institutions and Services Providers.
• Card Issuance & Management, with a history of firsts related to Card Issuance Solutions, Everlink provides a fully managed, flexible, and turnkey experience ensuring credit unions, banks, FinTechs and other payment card issuers are able to provide the card products they need, including debit and Co-badged cards.
• Fraud Management Solutions, operating one of the largest service bureaus in Canada for Fraud Management Solutions, Everlink offers credit unions, banks and fintech industry-leading and custom designed solutions enhancing the protection of their members and customers.
• Mobile Payments, fulfilling critical service delivery requirements, Everlink remains at the forefront in the evolution of NFC based payments with extension to mobile wallets and other digital payment methods.
• Payment Network Gateway, operating a world class payments technology infrastructure, Everlink’s Payment Network Gateway Services provides connectivity to domestic and international payment networks for credit unions, banks and merchants to participate in.
• Professional Services, leveraging our extensive industry knowledge, expertise and capabilities, Everlink’s Professional Services Team partners with our clients to navigate the ever-changing payments landscape, ensuring their technology capabilities remain relevant.
• Retail Solutions, enabling Card Present Point-of-Sale Acquiring, including Interac® eCommerce via dedicated Host to Host Payment gateways for Payment Service Providers, FinTechs and Credit Unions.
• ATM Managed Services, supporting the latest technology and introducing new innovations, Everlink powers ATM networks and transaction capabilities for credit unions, banks and cardholders domestically and from abroad.

Complementing the strength of these eight primary Lines of Business, is our ongoing commitment to Client-Centricity, which is the key element of our guiding principles. At Everlink we are dedicated to building, maintaining and nurturing long-lasting relationships. To help our clients remain competitive and successful, we provide the innovative technologies they need to serve their growing base of members, customers, and merchants.

About the Role

Title

Quality Assurance Analyst I

Reports To

Quality Assurance Manager (within the Technology Delivery Division)

Challenge/Role

The Quality Assurance Analyst I will participate in testing activities on our e-hub digital platform to support the functional and operational requirements defined by stakeholders. You will participate in project meetings, analyze requirements, create test plans, create test scripts and execute test cases. You will analyze results and document/report defects and observations to the e-hub project team.

Opportunity

• You will work with our Quality Assurance team and the Digital Platform Specialist to become familiar with the testing environment and testing tools.
• You will analyze documentation and work with others on the Quality Assurance and Development teams to derive test strategies and execute test cases for assigned projects.
• You will use Jira to actively report/manage defects and observations to the project teams.
• You will participate in project meetings and daily scrums to stay current on project requirements and provide QA updates to the project team as required.
• Analyze defects and assess risks and impacts to project.
• You will participate in retrospectives when projects are completed to provide feedback from the Quality Assurance perspective on what worked well with the project and what could be improved for future projects

About You

Education & Experience Requirements

• You hold a BSc degree in Information Technology or Computer Science
• You have more than 2 years of experience in a Quality Assurance role (payments preferred)
• You are experienced in defining & developing test scripts (Perl, Python, or other) for automated test scripts
• You have strong knowledge of web-based front-end application framework and web-based UI languages such as JavasScript/jQuery and NodeJS
• You understand API specs (REST APIs, Microservices)
• You are experienced in REST APIs, JSON, databases, and Agile testing methodologies
• It is a strong asset to possess knowledge of Jira and Confluence tools
• Payment Processing switch experience (base 24 preferred) and knowledge of Payment Networks such as MasterCard, Interac, Visa & Exchange will be a great asset

Skills and Abilities

• Your interpersonal and written skills are excellent, and you are able to effectively communicate and interact with other teams.
• You demonstrate strong initiative and desire to learn.
• You have strong analytical and problem-solving capabilities with the ability to identify problems and drive to resolution.
• Your ability to work independently with little supervision and multitask effectively is coupled with excellent time management and organizational skills.
• You have a desire and willingness to learn and are not hesitant to reach out to find answers.

What We Offer

• Competitive compensation
• Comprehensive benefits package
• Flexible working environment and office hours
• Opportunities for professional learning, growth, and career advancement

Mutual respect, co-operation, professional conduct, and adherence to Everlink’s code of conduct are mandatory for all employees

We invite qualified applicants to submit their confidential resume by email by April 12th, 2023, to HR@everlink.ca.

We thank all applicants however only those selected for an interview will be contacted.

Everlink is committed to eliminating barriers and improving accessibility for persons with disabilities, to our workplace, in a timely manner and in a manner that respects dignity, independence, integration and equality of opportunity. Everlink has an accommodation progress in place and provide accommodations for employees with disabilities. If an employee requires a specific accommodation because of a disability or a medical need, we will work with them to that an appropriate accommodation can be made. If you required an accommodation during the interview process, we will work with you to accommodate your needs.