Vehicle Control Clerk

• Tracks movement of all incoming and outgoing vehicles, including the vehicles received after hours, and stolen and recovered vehicles.
• Updates inventory of vehicles and contents upon arrival using computer software systems.
• Takes and uploads five to eight photographs of each vehicle upon arrival and maintains a picture repository.
• Arranges non-contract towing if needed, ensuring fairness in non-contract towing rotation.
• Administration of the Provincial Garage Keepers Act Regulation and requirements, while the vehicles are in the possession of the physical damage holding compound.
• Generates and reviews reports to support departmental work flow.
• Maintains records for department fleet vehicles.
• Maintains stock and orders supplies.
• Performs customer service tasks including, dispatching repair facilities, phone calls, emails, in person counter support.

• High school diploma or equivalent.

• One year practical experience in an office environment.
• Physical Damage Centre Operations experience is an asset.

• Handles multiple tasks and prioritizes assignments to meet deadlines.
• Ability to work independently and as part of a team.
• Working knowledge of applicable software including Word, Excel, CARS, IWS, and Property Registry.
• Working knowledge of Salvage Management System and Vehicle Tracking System is an asset.

Conditions of Employment

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  Must be physically able to work from ladders, lifts or heights of three metres or more.
• Works near or operates powered mobile equipment.
• Operates power tools, equipment or machinery.
• Required to work outdoors.
• May be required to work alone and/or in remote areas.
• Required to wear company uniform and safety shoes
• Required to wear hi-visibility clothing (jackets/outerwear); Personal Protection Equipment (PPE) Hazardous material suits.