Stewarding Supervisor

Conteúdo do emprego

Are you ready for a new challenge? Well, the Fairmont Chateau Lake Louise is looking for an upbeat, motivated and detail oriented person to hire on as one of their new Stewarding Supervisors. This role will allow you learn, create & implement new skills to ensure our department is running at its full potential. This position will also allow you to get a grasp of the Food & Beverage division and understand how it all comes together to complete our guest’s ultimate experience. Grow, learn, explore.

What Is In It For You

Experience living in Banff National Park in the iconic location of Lake Louise

Subsidized staff accommodation provided on-site for full time status

Access to our Lifestyle Program activities

One duty meal in our newly renovated staff cafeteria

Competitive extended benefits package including medical, vision and dental for full time permanent status

Employee Travel Program

Comprehensive Wellness Platform (LifeWorks)

Discounts on food & beverage/fitness centre/spa/golf

Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

What You Will Be Doing

Lead, teach, coach and inspire a team of up to 50 staff, including Stewards, Van drivers and equipment stockers for the day, evening or night team

Ensure all colleagues arrive for their shift on time, well-groomed and ready to work

Assign work station to all colleagues during line-up and pass on events and information

Ensure that all colleagues are following the proper procedures and standards set in place by the department and the hotel

Responsible for the opening and closing shift

Ensure that all Kitchens are Cleaned, Organized and sanitized

Ensure all daily tasks list are completed

Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction

Ensure that garbage & recycling removal is being done in a timely manner and done according to the rules set in place by the hotel and Parks Canada

Assist in the correct usage of all chemicals within the department and outlets, including appropriate training in accordance with provincial WHMIS legislation

Conduct individual development discussion and performance reviews as assigned on a monthly basis

Conduct performance discussions and ensure all progressive corrective actions forms are completed correctly and in a timely manner

Assist any outlets and culinary team for any kind of resource request

Ensure all equipment is cleaned, maintained and properly stored after an event

Attend and participate in departmental meetings

Perform walkthrough with Assistant and Chief Steward on a regular basis

Ensure all storage room are kept clean and organized

Foster an environment of cooperation within the department and between other departments within the hotel. Encourage participation and input from all colleagues while promoting professional work habits that will ensure that the department is being guided at all time by Fairmont’s Mission, Vision and Values

Have a proactive eye for detail and cleanliness

Actively participate in hotel committees

Ensure a clean and safe working environment, and actively participate in health and safety initiatives

Adhere to all hotel environmental policies and initiatives

Carry out any other tasks as assigned

Your Experience And Skills Include

Previous experience in food and beverage

Knowledge of Food and Beverage and Stewarding an asset

Previous leadership experience an asset

A Valid Alberta Driver’s License is an Asset

First aid, WHMIS and Food Safe Handling course an asset

Self‑motivated, with the ability to make effective decisions

Demonstrates initiative, and the ability to work with minimal supervision

Ability to maintain high service levels under pressure

Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Your Team And Working Environment

Fast-paced, upscale, luxury hotel

Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer

Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

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