Salesforce - Senior Administrator.

Conteúdo do emprego

Req ID: 142794

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce - Senior Administrator. to join our team in Halifax, Nova Scotia - Position can be Remote Canada.

You’ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across Canada, US, Costa Rica, and India. We put an emphasis on training, improving consulting skills, and helping you achieve certifications. You’d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building.

Position Overview

Our Senior Salesforce Administrators are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Sr. Salesforce Administrators provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised.

Job Function/Day to Day

• Create and maintain documentation on processes, policies, application configuration and help related materials for users as Salesforce and associated applications are developed.
• Lead Data Management and cleansing activities
• Develop reports, dashboards, and processes to continuously monitor data quality and integrity and assist users with report design and management.
• Log and track identified system problems through to resolution.
• Keep abreast of new Salesforce features and functionality and providing recommendations for process improvements
  

Qualifications

• 2+ years’ experience in a Salesforce Administration role
• Salesforce Administrator 201 Certification
• 2+ years’ experience in configuration of email templates, Assignment Rules, organizational security controls, sharing rules, queues and public groups, role hierarchy and user profile management, and Reports and dashboards
  

Qualifications – Nice To Have

• Salesforce Advanced Administrator Certification
• Prior experience with a software development methodology, Agile
• Excellent written and oral communication skills
• Excellent organization, follow up skills, and attention to detail
  

Ideal Mindset

• Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.
• Analytical. You like to dissect complex processes and can help forge a path based on your findings.
• Self-driven. A motivated individual who can efficiently influence delivery in a complicated matrix organization
  

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visithttps://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.