Receptionist - Mill Creek Care Centre

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Are you an individual that has a passion for making a difference?

At Mill Creek Care Centre we are passionate about ‘Making Every Moment Matter.” We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and has a commitment to teamwork.

At the Mill Creek Care Centre, we are passionate about providing compassionate care for families’ loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient Use of Resources. This philosophy can be seen in every aspect and level of our home.

A day in the role of a Receptionist at Mill Creek Care Centre.

As a Receptionist at Mill Creek Care Centre, you will be given high expectations, as well as an expectation to continue personal growth and professional growth. In this position, you will be expected to provide courteous and efficient telephone, reception and clerical support to all clients and assists with clerical duties in the Home.

This Position Is Responsible For But Not Limited To

• Assists in the production and distribution of the Home’s communications under the direction of the Executive Director/delegate,
• Ability to use innovative methods to reduce costs,
• Orders supplies/stationary for all departments,
• May assist with the resident trust accounts
• Assists with the mailing of resident billing
• Responsible for completed invoice package for the office purchases,(I’m not sure what this means - CA)
• Assists with orientation, recruitment, retention,(suggest removing - CA)
• Assists with setting the vision, goals and objectives for the department in collaboration with the staff and in line with the overall Home’s vision and strategic directions, (Receptionist does not do this - is supportive of MVV but does not the setting - perhaps supportive of……. - CA)
• Motivates staff and establishes incentive programs that recognize excellent performance,
• Required to understand the nature and meaning of quality indicators used by the Home,
• Other duties as assigned and or indicated in Job Task Inventory.
  

Qualifications

At Mill Creek Care Centre we take pride in our employees, so your qualifications are important to us. We use them to get to know you and see if we are a good fit for each other. The qualifications needed to join our family at Mill Creek Care Centre are as follows:

• High School graduate or G.E.D.,
• Continuing educational courses in areas related to position summary an asset,
• Working knowledge of computers,
• Demonstrates expedient data entry skills,
• Sense of responsibility, integrity and confidentiality,
• A minimum of one (1) year prior experience in a similar job capacity,
• Ability to handle multiple incoming telephone lines and multiple tasks,
• Ability to operate general office equipment (calculator, photocopier, postage meter, fax machine, etc.),
• Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees and volunteers,
• Ability to demonstrate care in use of supplies and equipment, and the ability to maintain neat work area,
• Good organizational skills,
• Ability to work independently,
• Must be level headed and calm in emergencies,
• Second language is an asset.
• Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory references.
• Mill Creek Care Centre recognizes the importance of immunization to protect our residents, staff and others from COVID-19. As such, subject to any accommodation required by applicable human rights legislation, it will be a condition of employment that all new hires are fully vaccinated having received both doses of a COVID-19 vaccine and a booster approved by Health Canada, 14 days before start date.
  

How to apply?

Please submit a resume, cover letter, and references. We look forward to speaking with you and Making Every Moment Matter™.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs and the organization will work with the employee to address them.