Receptionist/ Customer Service Representative

Conteúdo do emprego

GFL Environmental is looking for a Receptionist/Customer Service Representative to join our growing team out of our Estevan, SK office.

As a Receptionist /Customer Service Representative, you will be responsible for providing primary customer contact and support. Because this position provides a critical role in achieving our customer satisfaction targets, this position establishes the public impression of GFL and becomes a reflection of who we are and what we stand for. The dynamic individual will be highly organized and confident in their ability to develop customer relationships and successfully manage expectations through effective communications, proficiency and in a personalized manner. The successful candidate will have a positive attitude and embrace the opportunity to resolve complex challenges.

Key Responsibilities:

• Answer & direct incoming calls
• Record customer service requests
• Shipping & receiving
• Resolve invoicing questions
• Booking appointments
• Data entry
• Closing of route sheets
• Reporting
• Ordering & distributing office supplies
• Assist with month end billing process
• Assisting in organizing office events
• Other duties as assigned

Knowledge, Skills & Competencies:

• Responsible individual with high energy and a positive attitude
• Clean professional image and sense of pride that promotes a positive team spirit
• Detail oriented with excellent organizational, problem solving, time management, communication and interpersonal skills
• Enthusiastic self-starter with a strong work ethic and proven track record for success
• Reliable team player that is supportive of company drivers and co-workers
• High School or post-secondary education
• Computer literate with proficient use of MS Outlook, Excel and Word
• Two (2) years previous administrative or customer service experience
• Work experience in the waste, recycling or environmental services industries an asset

Who we are:

GFL Environmental is the only major diversified environmental services company in North America; operating across Canada and the United States; offering services in solid waste management, liquid waste management, and infrastructure development.

Recognized by our signature fleet of bright green trucks and equipment, we offer a wide range of environmental and industrial services to businesses, communities, and households, providing a consolidated and sophisticated approach to meeting our customers’ needs.

GFL Benefits:

· Extended health care

· Dental care

· Vision care

· RRSP match

· Life insurance

· Disability insurance

· Employee assistance program

We thank you for your interest. Only those selected for an interview will be contacted.

GFL Environmental an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds, and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion, or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.