Reception Supervisor

RECEPTION SUPERVISOR

Proudly headquartered in New Brunswick, J.D. Irving, Limited (JDI) has operations in Canada and the United States. Since our inception over 138 years ago, our employees continue to build JDI into a diverse group of performance-driven enterprises with a team of 18,000 dedicated employees.

Universal Properties (UPL), a division of J.D. Irving, Limited is seeking a full-time Reception Supervisorlocated in Dieppe, NB. The ideal candidate will be a professional, customer-focused individual with a can-do attitude. Demonstrated strong leadership and communication skills and attention to details are a must.

Key Responsibilities:

• Analyze and organize workflow ensuring that employees understand their duties, delegated tasks and expectations of their role on the reception desk and within the UPL team.
• Monitor employee productivity and provide coaching, training, guidance, and motivation to the team. Manage day to day issues that may arise within the team.
• Set goals and deadlines that comply with the company’s vision, strategy, budget and high-level goals.
• Act as liaison with other divisions/UPL departments and reception team. Participate in company leadership and annual budget preparation.
• Own and manage team task list and reception processes. Organize and chair weekly team huddles and quarterly team meetings.
• Approve and monitor staff coverage and absence tracking.
• Perform a variety of administrative duties for the various companies within the building as requested.

Qualifications:

• Post-secondary education in Office Administration/Business or equivalent is required
• Accounts Payable and Receivable experience considered an asset
• Minimum 3 years of related experience in a supervisor role or combination of education and experience
• Superior knowledge of Microsoft Office Suite
• Ability to adapt to a fast paced, dynamic working environment with multiple tasks and priorities
• Leadership skills with a keen understanding of the importance of professionalism and customer service
• Organizational, time management and strong attention to detail
• Demonstrated problem analysis and problem solving
• Excellent communication skills with ability to energize, guide and mentor staff

To Apply for this Career Opportunity:

Please apply online with an up-to-date resume.

We appreciate your interest in our company! The initial review of applications will begin immediately. Only those candidates selected for an interview will be contacted.