Market Research Advisor

Conteúdo do emprego

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want

to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be

part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive

salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be

part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as

adjustments can be made to help support you in delivering your best performance.

Market Research Advisor

Job Title: Market Research Advisor Reference Number: 115675

Location: North Vancouver Employment Type: Permanent Full Time

Hours of Work: 7.5 hr Day Shift (M-F) Posted Date: 2022/02/28

Position Highlights

The Market Research Advisor will manage strategic initiatives that will improve the capabilities of the Customer Research team

to support ICBC corporate strategy. The successful candidate is not simply looking to fulfill research project requests, but is also

looking to drive improvements to how research is designed and delivered within an organization. You will bring a blend of proven

market research expertise and a deep understanding of how to make customer research an integral part of an organization.

Your strong communication, project management, and relationship building skills will enable you to quickly forge strong ties to

stakeholders and become a trusted advisor within the organization.

Some of but not all of the specific accountabilities include:

• Conducts market intelligence on complex medium to large scale research initiatives;
• Responsible for leading or supporting the overall approach, design and implementation for assigned research initiatives (which

may include projects relating to governance, customer strategy, and corporate policy), consulting with Manager as required;

• Defines research project scope and structure and develops the research project plan;
• Responsible for the vendor management during the course of the project including procurement, evaluating proposals,

selecting and onboarding the chosen vendor, negotiating pricing, developing contracts and managing the vendor relationship

and deliverables.

Position Requirements

• This specialized training is typically recognized by an undergraduate degree and/or a professional designation in a

technical/business/scientific field;

• Excellent PowerPoint and Excel skills; experience with SPSS, Qualtrics and other surveying and panel platforms an asset;
• 5+ years of related work experience; covering all aspects of qualitative and quantitative market and social research and market

intelligence; familiarity with CATI an asset;

• Strong interpersonal, numerate, analytical, writing, creative and organizational skills; ability to tailor presentations and

conversations to different audiences

• Demonstrated interest or experience in collaborating with stakeholders to build frameworks or strategies that raise an

organization’s ability to understand and integrate the voice of the customer down to the operational level

• Knowledge current and upcoming governing acts and legislation pertaining to conducting research such as FIPPA, Patriot Act,

CASL, and legal contracting formulation.

• Candidates should indicate in the application any MRIA or other relevant coursework completed or if they hold the CMRP

designation.

Position Information

A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and

community. Make the most of your skills and take the opportunity to grow and develop your career. You can expect a

competitive salary, comprehensive benefits and a challenging work environment. Drive your career with us.

ICBC is an equal opportunity employer, and invites applications from all qualified candidates. Only candidates legally entitled to

work in Canada at present will be considered for this position.

As announced by the Provincial government, all ICBC employees will be required to show proof of full Covid-19 vaccination.