Manager, Security Operations

job description

Day in the Life:

The Bay is currently seeking a Manager, Security Operations who will be responsible for the front line leadership of The Bay Information Cyber Security Operations Center. In this role you will be expected to develop an action plan for the ongoing growth and operation of the Cyber Security Operations Center, including day to day operations, log analysis, real-time intrusion analysis, and security monitoring utilizing a wide array of security controls and toolsets. In addition to operational responsibilities, the Manager will be empowered to drive strategy and projects that increase the overall maturity of the program, as well as being directly responsible for motivating and driving a team of analysis to ensure the success of the program under your leadership.

What You Will Do:

• Generation and execution of a strategy for the ongoing growth of the Security Operations Center
• Responsible for collecting, analyzing, escalating, and responding to cyber security attacks
• Research, test, and implement of software and hardware solutions that enhance the capabilities of the Incident Detection and Response program
• Provide direct leadership to a team of Information Security Analysts across the globe
• Develop, document, and administer processes and procedures in support of the HBC Cyber Security Operations Center functions
• Develop reporting of Key Performance Indictors for Executive Oversight of threats and incidents in the HBC environment

What You Will Need:

• Bachelor’s Degree, preferably in IT Security, Information Systems or IT related fields.
• Experience will be considered in lieu of degree.
• Skills – Job specific knowledge and abilities, other required skills:
  • Experience working on a 24x7 Security Operations Center or Managed Security Service Provider
  • Experience in leading, motivating, engaging and mentoring team members.
  • Ability to drive a team to success, promote and foster collaboration, and be a strong leader in the face of a new and changing environment
  • Ability to work in a team environment and collaborate with outside stakeholders to resolve issues
  • Excellent communication, writing, and interpersonal skills
  • Broad information cybersecurity knowledge, including familiarity with common attack methodologies, tactics and protocols, Advance Persistent Threat groups, Hacker activities, etc.
  • Experience in network intrusion detection, including experience using common network monitoring tools - IDS, IPS, SIEM and Syslog
  • Familiarity with threat intelligence services, sources of indications of compromise feeds for SIEM use
  • Understanding of common network vulnerabilities and penetration testing tools including but not limited to Metasploit, Qualys, Nessus, and Nmap
  • Knowledge of IBM QRadar, Carbon Black, FireEye, AWS, Azure, firewalls, and routers.
  • SEC+, GIAC, CEH, CISA or CISM a plus
• Working knowledge of WAN/LAN concepts and technologies
• Experience responding to and resolving situations caused by host and network attacks on prem or cloud
• Familiarity with packet analysis to include:
  • HTTP Headers & Status codes
  • SMTP Traffic & Status codes
  • FTP Traffic & Status codes
• Knowledge of retail business is preferred
• Strong verbal, written, and interpersonal communication skills
• Keen attention to detail
• Excellent analytical and problem solving skills
• Ability to effectively prioritize and execute tasks in a fast paced environment

What You Can Expect:

• Competitive salary and benefits package
• Associate discount up to 40% including top brands
• Flexible work environment that allows for work-life balance

About The Bay:

As North America’s oldest startup and Canada’s purpose-driven digital marketplace, The Bay is on a high-growth mission to rewrite the rules of retail to help Canadians live a colourful life. If you believe in the power of our iconic brand and thrive on problem solving at scale, we want you to join our team.

At The Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We are looking for talented people who love a fast-paced environment, embrace change and are looking to make an impact with groundbreaking ideas.

We are building a digital-first company and brand for a diverse world and we need a diverse team to reach our potential. We strongly encourage applications from everyone to come and join a winning team that supports diverse thinking and demonstrates innovation, energy, creativity and vision every day.

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