Housing Assistant Manager

The Assistant Housing Manager is responsible for assisting with the daily operations of the Housing department. The role of the assistant manager demands a high level of professionalism and maturity. Strong personal integrity, leadership skills and the ability to multi-task effectively are crucial. The Assistant Manager must be willing to help out in any area of the Housing department and lead by example.

Job Responsibilities:

• Manage housing allocations and transfers fairly and efficiently
• Supervise and assist the front desk staff with all check-ins/outs, transfers, and weekly unit inspections
• Ensure compliance of the Housing tenancy agreement with all tenants and address issues in an effective and consistent manner
• Record maintenance issues and follow up to make sure they are corrected in a timely manner
• Ensure health and safety standards for staff accommodations are being met
• Ongoing training & supervision of all Housing staff
• Schedule and payroll management for all housing staff
• Hire and train new staff in a variety of positions
• Update weekly reports, complete and submit all paperwork correctly and prior to deadlines
• Order housing supplies and equipment; tracking deliveries
• Conduct seasonal employee performance reviews and evaluations – ensure to address poor performance related issues, if required
• Abide by housing and employment standards in all aspects of the Housing Department
• Be familiar with Residential Tenancy Act, LLSR Tenancy Agreement, LLSR Employee Handbook, and Parks Canada policies
• Complete other tasks as assigned, including assisting other sub departments of Housing

Job Requirements/Qualifications:

• Strong written and verbal communication skills
• Excellent problem solving, conflict resolution and crisis intervention skills
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Must possess excellent previous management and leadership experience – minimum 2-3 years
• Excellent administration and clerical skills
• Must be highly organized with the staffing and administration of the department
• Advanced knowledge of Word, Excel, and Power Point
• Ability to balance the needs of staff, tenants, and outside interests
• Must be able to lift and move equipment and supplies in excess of twenty-five (25) pounds.
• Adhere to all LLSR policies and procedures

Work Schedule:

4 days on/3 days off in the summer season, 5 days on/2 days off in the winter season

Dress Code:

Business casual – to be discussed at time of interview