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Front Desk Agent - Full Time
☞ Four Points by Sheraton Moncton
Ver: 157
Dia de atualização: 23-05-2024
Localização: Moncton New Brunswick
Categoria: Administrativo / Escriturário / Assistente FMCG Utensílios domésticos
Indústria:
Tipo de empregos: Full-time
Salário: $15 an hour
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Conteúdo do emprego
Reporting to the Assistant General Manager, the Front Desk Agent acts as the guest experience representative for arrival & departure services (check-in/check-out), concierge services & direct-to-hotel reservations calls.
Key duties
- Able to work in a fast-paced, changing environment with minimum supervision.
- Act as an ambassador for the hotel focusing on superior guest services.
- Must have the ability to work various hours and shifts.
- Take, cancel, and change room reservations.
- Bilingual ( French/English) is an asset
- Register arriving guests, assign rooms, and check out guests.
- Process group arrivals and departures.
- Accurately process guests’ departures and payments.
- Post charges and payments to guest rooms and meeting rooms.
- Balance cash float and daily cashier reports.
- Act as a concierge, providing information to guests about hotel facilities, services, and points of interest in the area.
- Provide night audit relief.
- Other hotel-related duties as assigned.
- Follow emergency and safety procedures.
- 30-40 hours per week.
- Previous front desk experience is an asset.
Job Type: Full-time
Salary: $15.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekend availability
Work Location: One location
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Data limite: 07-07-2024
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