Fairmont Gold Lounge Server

Conteúdo do emprego

Opened in May 2003, our Fairmont Gold is a private and exclusive hotel within a hotel dedicated to providing a consistent high quality of personalized service that is designed to meet all the needs and expectations of the business executive and leisure traveler. As a Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding food and beverage offerings makes our guests feel unique and valued. Together, let’s turn moments into memories.

To learn more about our lifestyle and location visit our website: www.lakelouisejobs.com

What Is In It For You

• Experience living in Banff National Park in the iconic location of Lake Louise
• Subsidized staff accommodation provided on-site for full time status
• Access to our Lifestyle Program activities
• One duty meal in our newly renovated staff cafeteria
• Employee Travel Program
• Discounts on food & beverage/fitness centre/spa/golf
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
  

What You Will Be Doing

• Responsible for execution of all aspects of food and beverage service to guests in the daily operation of the Fairmont Gold Department, ensuring the highest levels of guest satisfaction at all times
• Ensure that all Fairmont Gold Standards of Service and Operational Procedures are adhered to
• Greeting guests, maximize seating during breakfast service, and maintaining exclusivity of the Fairmont Gold Lounge
• Ensure guest satisfaction & anticipate their needs
• Set up buffet area and serve guests during breakfast and canape service
• Manage the flow of the lounge and buffet area
• Assist with clearing, setting tables & serving beverages
• Have extensive knowledge of food and beverage offerings
• Monitor maintenance of the Fairmont Gold pantry equipment and report any problems
• Communicate with Fairmont Gold Supervisors & several departments with special requests and guest preferences
• Ensures the highest possible revenues are generated for Fairmont Gold through promotion and control of the honour bar
• Monitor & control inventory of equipment and food
• Delivers coffee wake up orders in the mornings
• Cleaning duties including dishwashing
• Provides information to our guests about local and area attractions, restaurants, special events, and other available services
• Maintain cleanliness of Lounge and Buffet area throughout the day, to the highest standard
• Performing daily/weekly/monthly duties (including cleaning) as per duty list.
• Develops and maintains strong guest relationships to ensure Fairmont Gold loyalty
• Works with the kitchen to provide the daily Fairmont Gold Lounge menu & food presentation, in line with Fairmont Gold Standards of Procedures & Service
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives
• Carry out any other tasks as assigned
  

Your Experience And Skills Include

• One year of experience in a high service food and beverage environment is required
• Candidates must be legal to serve alcohol in Alberta (18 years of age) and must possess ProServe certification
• Recognized commitment to guest service and exceeding guest expectations
• Self‑motivated, with the ability to make effective decisions
• Demonstrates initiative, and the ability to work with minimal supervision
• Ability to maintain high service levels under pressure
• Physically fit to lift trays repeatedly, stand and walk for the duration of the shift
  

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Your Team And Working Environment

• Fast-paced, upscale, luxury hotel
• Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections
  

Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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