DIGITAL INNOVATION ADVISOR (12-MONTH)

Exciting things are happening at the City of Brampton. Take a look at what employees are working on related to our Term of Council Priorities moving us forward towards The Brampton 2040 Vision.

Reporting to the IT Manager, Digital Innovation, this position works as part of a team accountable for the acceleration of innovation across operating divisions/departments and organizational activities, processes and models. To fully leverage the cutting-edge digital and IT infrastructure and their accelerating impact in a strategic and prioritized way, with present and future shifts in mind. Identifying and implementing opportunities to improve and achieve the goal of enhanced end-to-end customer/client experience and service delivery, operational flexibility and innovation. This position is a key enabler of connecting transformative initiatives and enabling operating divisions/departments along the digital transformation and change journey from the opportunity identification stage to the supporting implementation phase.

This role is responsible for collaborating with senior stakeholders on strategic technological reviews for digital transformational initiatives.

This role is required to champion digital business transformation as a journey with multiple connected intermediary goals, in the end striving towards continuous optimization across processes, divisions/department ecosystems in a hyper-connected age where building the right bridges between front end and back office, data of things, decisions, people, team and technologies is rapidly evolving.

Technological process analysis and configuration. Developing process modeling to deliver increasing value at each stage of the chain, and this can be achieved through a better flow of information, collaboration and automation. Documentation of technological gaps between current and desired end state processes; identify service/system process integration points, opportunities for innovation, simplification and automation. Collaborate and work with internal partners for digital innovation for the successful implementation of technological advancements.

Business Relationships. Establish and manage effective cross-functional relationships in order to develop integrated operating division/department and technology digital roadmaps. Liaise with City employees at all levels to collect, translate and document current and future business requirements. Identify relevant emerging technologies and strategic trends which will maximize the potential of the operating division/department and align with the City of Brampton’s strategic direction. Prepare business cases, evaluate and recommend innovation management to meet emerging needs. Liaise with other public and private sector organizations, innovation labs and vendors.

Implementation and Support. Support the operating division/department implementation of the change to ensure business requirements, implications and impacts of initiatives are accurately defined and understood, and leadership decisions regarding change initiatives are informed and based on a thorough analysis and recommendations. Plan and coordinate implementation activities for digital business transformation initiatives. Provide support pertaining to changes required and to all stakeholders of the new digital processes. Develop, implement, train, coach, create awareness and advise employees on relevant procedures, policies, technologies and impact. Participate in other assigned projects related to supporting effective digital business transformation delivery.

Written Communications. Create meaningful and influential documents, including business process automation, process improvement, quality improvement, workflow and technology fit/gap analysis and change management plan.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online quoting reference #104563 by February 17, 2022 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

In accordance with the City of Brampton’s Vaccination Administrative Directive, new employees are required to disclose their vaccination status and provide proof of full vaccination* before their start date. Employees who are unvaccinated or do not disclose their vaccination status will be required to:

The City of Brampton strongly encourages candidates to be fully vaccinated prior to your start date. New employees who are not fully vaccinated may request accommodation based on medical (disability), religious, or other protected grounds. Employees with an approved accommodation will only be required to adhere to item b) above.

The City of Brampton continues to follow COVID-19 workplace control measures including physical distancing, masking, hygiene, personal protective equipment (e.g. medical masks, eye protection), and capacity limits to create a healthy and safe environment for both employees and the public.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

#LI-AC2