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Customer Service Representative (12 month term)
Ver: 276
Dia de atualização: 29-05-2024
Localização: Kindersley Saskatchewan
Categoria: FMCG Utensílios domésticos Merchandising / Compras / Supply Chain Consultoria / Atendimento ao Cliente
Indústria: Food Beverage Services Chemical Manufacturing Beverage Manufacturing
Posição: Mid-Senior level
Tipo de empregos: Contract
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Conteúdo do emprego
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill’s global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s agricultural supply chain business, where we seamlessly connect farming customers with food, feed and industry.Job Purpose and Impact
The Customer Service Representative will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
- Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
- Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
- Execute customer service strategies.
- Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
- Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned
Relocation will not be provided for this position.
Qualifications
Minimum Qualifications:
- Bachelor’s degree in a related field or equivalent experience
- Must be legally entitled to work for Cargill in Canada
- SAP experience
- Agriculture industry experience
- Customer Service experience
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Data limite: 13-07-2024
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