Compliance Officer

Founded in 2014, Spring Financial has spent the last 7 years simplifying the lending process for millions of Canadians facing every type of financial circumstance. In the process, we’ve become the largest fintech loan originator in the country with over 50,000 monthly applicants and over 250,000 loans originated!

Many Canadians have been locked out of the financial system and are stuck without the credit they need, unable to save money and paying extremely high interest rates. At Spring, our mission is to provide all Canadians access to fair-priced financial products. We do this through a variety of products including our signature savings and credit building product – The Foundation and our personal loan offering the Evergreen Loan. We’ve made all of our products available to Canadians from the comfort of their own home and without having to visit a branch!

We are high-energy entrepreneurs who operate with a real sense of urgency. We have an ambitious road-map that will enable us to build on our best-in-class customer acquisition and origination platform and build exciting and innovative new products (next-gen credit cards and other data-based fintech products). To learn more about our products please visit our website here: www.springfinancial.ca.

Job Responsibilities:

• Stay up to date with regulatory requirements for fintech companies across all provinces. Including but not limited to, high cost credit, insurance, mortgages, licencing cost of credit disclosure, competition law, CRTC requirements
• Conduct internal investigations to adhere to policy compliance across various departments
• Communicate with managers and staff while also reviewing calls, emails and text messages to determine compliance baselines are being met
• Draft contracts, policies, scripts, and regulate training so that it satisfies all regulatory requirements
• Review and approve all advertisements, website, scripts, and new products against industry regulation
• Organize, host and update compliance training for all Spring Financial staff
• Be the point of contact internally for all questions pertaining to regulatory compliance and licencing
• Structure and strategize with the Quality Assurance team to ensure appropriate coverage across Spring’s Departments and coach Quality Assurance Staff on special compliance tasks/projects when applicable
• Report into Chief Compliance Officer regularly regarding compliance updates and risks
• Work with the Chief Compliance Officer to create and implement the annual compliance plan
• Work with Managers and VPs across departments to spot check and ensure compliance across Spring Financial
• Draft quarterly updates to the board of directors or CEOs
• Handle external privacy related queries and manage the privacy inbox
• Able to work from home and the office when required and depending on projects

Skills & Qualifications:

• 2-3 years experience in a compliance or legal role
• Bachelor’s degree or diploma
• Experience within the fintech regulatory landscape (BCFSA, consumer protection, competition bureau, Provincial licencing, CRTC etc)
• High attention to detail
• Ability to work independently, multitask and prioritize
• Excellent organizational and time management skills

What’s in it for you?

• A competitive salary
  
• Expert coaching, mentoring and training by the Chief Compliance Officer (CCO)
• Unforeseen growth potential within the compliance department
• Extended health, dental and vision benefits