Clerk B - Psychiatric 6 Lane - Mental Health & Addictions

Responsibilities

Reporting to the Health Services Manager or delegate, The Clerk is the initial contact for the unit. The Clerk provides clerical support for unit operations including the interdisciplinary team of all mental health professionals, physicians/psychiatrists, and the Health Services Manager.

Clerical support may include but are not limited to registering of patients, faxing, data entry, and photocopying, answering phone calls, responding to public, staff and patient inquiries, booking appointments, Order and maintenance of unit supplies. The Clerk works collaboratively with other support staff, mentoring when indicated; may be required to cover other positions within the clerical and admin support group. Ensures documentation is complete and accurate as per standards. Liaison between Health Information Services and the team.

Qualifications

• Grade XII plus one year related experience or graduate of a recognized one year secretarial/business program
• Previous time capture and scheduling considered an asset.
• Medical terminology is an asset
• Previous STAR and PHS experience is an asset
• Effective communication and interpersonal skills
• Demonstrates problem solving and decision making skills
• Expectation of a high level of Customer Services when dealing with clients, families, clinical teams and the public
• Commitment to maintain and protect patient, client, and personal safety on an ongoing basis
• Commitment to confidentiality and privacy of NSHA patients
• Ability to organize and prioritize duties, while maintaining attention to detail and accuracy
• Ability to work with minimal supervision, or as a member of a team (interdisciplinary or clerical)
• Ability to deal with numerous task, interruptions and change an asset
• Typing and computer skills an asset
• Competencies in other languages an asset, French preferred
• Successful external applicants are required to provide a criminal record check (including Vulnerable Sector Search) to People Services before starting employment and assume any associated costs as a condition of employment

The Clerk exhibits sound judgment and initiative while working within the philosophy, objectives, guidelines, legislations, policies and procedures, Mission, Vision and Strategic Direction of Mental Health & Addictions and incorporates into daily practice the Core Competencies and Values of the Nova Scotia Health Authority.

*A Skills test may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.*

PLEASE NOTE: Applicants relying on equivalent education and/or experience must demonstrate such equivalency in their applications. Candidates will not be considered for an interview if applications are incomplete or missing information

Hours of Work

Long Assignment, Full Time (100%) Position; 70 hours bi-weekly
With an anticipated start date of October 10 2021 and an expected end date of September 30 2022
Dates are approximate and are subject to change

Salary Information

$20.0923 - $21.9129 Hourly