Administrative Assistant - Banking/Financial

Conteúdo do emprego

JOB DETAILS:

Job Title: Office Admin - Administrative Assistant - Senior

Duration: 6 months contract with possible extension

Location: Onsite at Toronto ON

Job Description:

THIS ROLE IS 100% IN OFFICE (looking for candidates with intermediate experience)

Role Responsibilities Include (but are not limited to):

· Collect an organize incoming mail

· Gathers and formats data into regular and ad-hoc reports, and dashboards

· Processing of customer cheques and other POs

· Processes service requests and access requests

· May function as a problem-solving resource for more junior staff

· Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager

· Develops an understanding of business products and services and the operations processes that support them

· Identifies and resolves discrepancies in accordance with standard procedures

· Escalates issues, where necessary, as per guidelines

· Prepares, renews, or monitors administrative tasks such as distributing/collecting/filing/etc. documentation and information

· Enters, reviews, and/or verifies collections information and documentation for processing and/or further handling

· Manages documentation to ensure that records are maintained in a proper manner

· Analyzes data and information to provide insights and recommendations

· Organizes work information to ensure accuracy and completeness

· Collaborates in identifying, recommending, and implementing workflow improvements to deliver a more efficient operation

· Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees

· Broader work or accountabilities may be assigned as needed

Must-Have Skills:

· 1+ years of relevant experience in a similar role

· Strong data entry experience

· Communicating concisely with professionalism via phone and email

· Tech-savvy individual with strong computer and writing skills

· Proficient in Microsoft Office, Excel

· Works independently with minimal support

· Attention to detail and process driven

· Ability to problem-solve and take initiative

· Fast learner with the ability to multi-task

Nice-to-Have Skills:

· Previous financial institution experience (worked at BMO, used our systems)

· Good time management and organizational skills

Education

· High School Diploma or higher

· Experience is preferred over education

Job Type: Fixed term contract
Contract length: 6 months

Pay: $18.00-$21.00 per hour

Benefits:

• Tuition reimbursement

Schedule:

• Day shift
• Monday to Friday

Experience:

• Front desk: 4 years (preferred)
• Administrative experience: 5 years (preferred)