Program Assistant

Job content

Please note this role will work in a hybrid environment. The successful candidate will be working at one of our site offices, preferrably at our head office location in Ottawa - 1800 Alta Vista Drive, with a mixture of on and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement is subject to change, based on operational needs.Job category: AdministrativeJob posting ID: 4810Employment status:Temporary full-timePosition’s anticipated end date:2024-01-05Classification:ASO/IT ASalary/Rate of pay:$45,000 to $51,500Application deadline: 2023-08-04Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .Together, we can make all the difference in the lives of others.Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.About The RoleCanadian Blood Services is looking for a Temporary full-time Program Assistant to join our dynamic Strategic Facilities Management & Business Integrationteam.The Strategic Facilities Management & Business Integration team is responsible for supporting Canadian Blood Services by managing our facility infrastructure aligning capacity and resources to optimize value in infrastructure investments, while providing a balanced approach to managing service quality, performance, and risk. Integration is balanced with effectiveness and accountability in providing facility infrastructure management and property services, to support our workload, stakeholders, and programs.In this role, you will provide general administrative and customer service support and to excel in one or more required specialized areas such as: technology system knowledge, maintaining access privileges and data entry, knowledge management, dashboards, reports, and analytics and maintaining project documentation.Formula for success

• Drawing on your organizational and interpersonal skills, you will provide administrative and customer service support for the SFM&BI department and stakeholders.
• As required, you will participate in and provide project and program support, create reports, dashboards, presentations, meeting documentation, respond to inquiries and concerns in accordance with established scripts, procedures, and processes.
• Focusing on your analytical skills, you will review documentation including but not limited to records, data, forms, policies, and departmental manuals.
• Utilizing your attention to detail, you will maintain documents, records, and data in a controlled manner to ensure accessibility to information using established knowledge management principles.
• Drawing on your time management skills, you will complete payroll tasks including but not limited to entering schedule / time sheet exceptions into SAP and conducting peer review.
• Leveraging on your training and experience, you will provide procurement support by initiating requisition and purchase order requests.

Desired Education And Skills

• Completion of post-secondary administrative training from an accredited community college or academic institution.
• You will have a minimum of three years related experience including knowledge of good record keeping practices.
• Preferably, you will have previous experience/exposure working within an IS0 9000 or GMP environment.
• You will be able to work effectively in a national virtual team environment and have the maturity to work with minimal supervision.
• Proficiency in the use of personal computers within a Windows operating system using Microsoft Word, Excel, and Outlook software.
• Preferably you will have experience with Teams, SharePoint, Viva Goals, SAP, Documentum, Forms and Power BI.
• You will need a demonstrated commitment to customer service.
• You will possess strong oral and written communication skills in English.

What We Offer You

• Payment in lieu of vacation
• Payment in lieu of benefits
• Defined benefit pension plan
• Employee discounts, wellness program, professional resources

What You Can Expect

• You will work Monday to Friday, 37.5 hours per week/7.5 hours per day.
• You may be required to travel to any of our sites, for team building meetings at least yearly when required.

This position must meet the Trustworthiness and Reliability Verification requirements of the Canadian Nuclear Safety Commission and is subject to criminal records and employment verification checks.Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.