Policy & Procedure Writer

Job content

CLASSIFICATION
Salary

REPORTS TO
Director of Organizational Improvement and Quality Assurance

JOB SUMMARY

The Policy & Procedure Writer is responsible for composing policies and procedures to effectively meet operational and regulatory requirements of the organization.

ESSENTIAL FUNCTIONS

• Interviews subject matter experts, observe work processes and communicates with staff to research and analyze information required for the development or update of policy, procedure and forms documentation.
• Write, edit and update all policies and procedures with clarity, conciseness, style and terminology.
• Manage the process of reviewing and implementing policies including gathering the required information, identifying deliverables, drafting documents, revising documents as needed, obtaining appropriate approvals, publishing documents and maintaining historical files.
• Maintain standards, templates, and publication architecture to ensure that policies are usable in accordance with accepted technical writing standards.

OTHER KEY SKILLS (or product knowledge)

· N/A

EXPEREINCE

Minimum four (4) years’ experience writing/formulating policy and procedure

EDUCATION

Post-Secondary Degree in Business Administration

SUPERVISORY RESPONSIBILITY

N/A

DECISION MAKING

N/A

WORK ENVIRONMENT & PHYSICAL DEMANDS
While performing the duties of this job, the employee regularly works in an office/field setting. There may be a need to attend to situations on work sites.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. Exposure to noise, dust, odors, fumes and oils may occur. The employee is frequently required to stand, talk and listen.

POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some overtime and after hours’ work may be required.

TRAVEL
Travel to various worksites and customer premises may be required.

FINANCIAL AND MEASURMENT DATA

0% errors

4 hours data entry per day

KEY WORKING RELATIONSHIPS

Management

HR

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Extended health care
• Paid time off
• RRSP match
• Vision care

Experience:

• technical writing: 1 year (preferred)