Personal Lines Insurance Broker

Job content

Our culture is of critical importance to us. So, when we add to our incredible team, we are looking for people who share a strong desire to grow and nurture business relationships, are engaged in their own development, and act with integrity. We have fun, work hard, and enjoy celebrating the success of collaboratively driving the growth of our business, colleagues, and impact in the community.

We also happen to sell a product that protects the clients we care about … want to join us?

PERSONAL LINES INSURANCE BROKER,

Acera Insurance Broker Network (Solutions Group) is looking for an ambitious, engaging Personal Lines Insurance Broker who is passionate about putting people first and the chance to make a difference. You will provide excellent customer service to both new and existing clients in person, through email and over the phone. Our team will provide on-going support to assist you to build skills, knowledge, and confidence at each stage of your career.

You will be backed by one of the largest independent, employee-controlled brokerages in Canada, Acera Insurance. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our clients nationwide.

Main Responsibilities:

• Provide excellent customer service to both new and existing clients.
• Participate in up-sell and cross-sell initiatives.
• Contribute to the growth and development of our business and team.
• Focus on day-to-day client servicing.
• Support from our amazing Client Service Team for portal work, payments, and policy changes.
• All other duties as directed by management.

Location and Status:

• Lethbridge, AB
• Permanent full-time employment
• Hours: Monday – Friday, 8:30am – 4:30 pm

Qualifications:

• Current Level 1 Alberta Insurance License
• Level 2 Insurance License would be considered an asset;
• 2+ years of related experience in the insurance industry
• Previous customer service experience

Values & Competencies:

• Organized individual who is solution driven and thrives on helping others.
• Exceptional interpersonal skills with decision making and problem-solving abilities.
• Demonstrates initiative, self-management and a desire to take the first step.
• Exhibits accountability and autonomy to take ownership of their work.
• Able to prioritize in a fast-paced environment while maintaining consistent quality.
• Treats others with respect and acts with integrity by putting clients and team first.
• Displays a desire to give back to the community who supports us.

Acera Insurance, formed through the merger of 15 award-winning, independent brokerages, including A-WIN Insurance, continue to serve local communities across Canada as they have for over 60 years. Acera Insurance Broker Network branches remain independently owned and operated.

Acera Insurance, and Acera Insurance Broker Network (Solutions Group) is an equal opportunity company and are committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)
• general insurance: 2 years (preferred)

Licence/Certification:

• Level 1 Alberta General Insurance License (required)

Work Location: In person