Parts Coordinator

Job content

Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.

We have an immediate opening for a Parts Consultant located in the Edmonton branch. The Parts Consultant will be responsible for processing customer orders and responding to customer’s inquiries via e-mail and phone as well as over the counter, walk-in customers.

This role is a permanent, full time position with potential to progress within the organization.

Responsibilities:

• Maintain a professional demeanor
• Focus on quality workmanship
• Championing safety standards
• Providing superior customer service
• Working with other parts department personnel
• Regular interaction with warehouse staff, company technicians, walk-in customers, operations personnel and other internal personnel
• Working alone or as part of a team
• Actively participating in learning the trade
• Other duties, as assigned

Skills:

• Possessing resourcefulness, integrity, strong work ethic, and ability to work in a team environment
• Good physical condition; able to lift 50 pounds repetitively, work on feet all day and in all weather conditions
• Above average mechanical aptitude
• Knowledge of overhead doors, sectional, rolling steel, high speed or specialty doors would be considered an asset
• Intention to learn the trade and progress within the organization

Qualifications:

• 2-5 years of overhead door experience or parts department experience (preferred)
• Completion of High School or equivalent
• Above average attention to detail, problem solving, and telephone communication skills
• Overhead door, opener and parts knowledge are an asset but not required
• Self-starter, ability to work well independently and in cooperation with others
• Positive attitude and exceptional interpersonal skills, ability to relate to people at all levels of an organization

Job Type: Full-time

Salary: $48,000.00-$65,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Edmonton, AB: reliably commute or plan to relocate before starting work (required)