P2 - Disability Administrator - 10217

Job content

Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!

We are currently looking for individuals to join our client, one of Canada’s largest insurance and financial services companies, as a Disability Administrator.

This role is open to candidates in Toronto.

Advantages

• Work for one of Canada’s largest insurance and financial services companies
• Work with a friendly and easy-going team
• Work location is Windsor
• Working days: Monday - Friday
• 12-month contract
• Pay Rate: $22.50/hr
• Training provided
• Dec 5th, 2022 start date
  
  

Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.

Responsibilities

As a Disability Administrator, your responsibilities will be:

• Supporting Disability Case Managers on a variety of tasks
• Managing mail distribution as required
• Providing front line customer service by telephone
• Being accountable for administrative duties and follow ups with claimants for disability paperwork We are seeking individuals with the ability to grow and change with our dynamic business and who enjoy working in a team environment
• Reviewing incoming STD/LTD/WSIB and Life claims applications against an established set of criteria
• Applying contractual provisions to process non complex claims
• Maintaining productive and collaborative relationships with internal partners to achieve and maintain client service deliverables
• Prioritizing and re-prioritizing constantly conflicting demands with very tight turnaround times
  
  

Qualifications

• Minimum 2 years previous experience in medical office administration
• Proficiency in MS Word, Excel and Lotus Notes
• Excellent communication skills (oral and written)
• Strong customer service experience in a demanding environment
• Excellent problem-solving and decision making skills
• Analytical skills with a close attention to detail
• Ability to work effectively in a team environment
• Deadline driven
• Insurance claims knowledge or experience
• Knowledge of Anatomical and Medical terminology
• The ability to build and maintain strong service relationships with plan members, plan sponsors, health care providers and internal partners
• The ability to identify and efficiently gather outstanding claims assessment information
• A strong commitment to quality, accuracy and timeliness
• Strong written (emails, formal letters) and telephone communication skills as you develop relationships with key internal and external stakeholders
• Impeccable time management and organizational skill
  
  

Nice to Haves:

• Post secondary education (would be an asset )
• Demonstrated strength in attention to detail, particularly with numbers, spelling and grammar
• Strong written and telephone communication skills
• Strong ability to manage professional relationships with external and internal partners
• Flexible and able to cope with high workload volumes and conflicting deadlines
  
  

Summary

If you are interested in the Disability Administrator, please apply online at www.randstad.ca.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.