NFI Parts - Business Systems Analyst

NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. Additionally, NFI Parts has extensive cross references for parts that are common with other bus, coach, and cutaway product lines and has a mature supply base and established relationships with over 1,000 suppliers.

POSITION SUMMARY

The Business Systems Analyst is responsible for supporting the continuous improvement of systems, reporting and business processes at NFI Parts. This role works directly with business users and IT to manage the entire software development lifecycle for system enhancements. This includes gathering business requirements, creating specification documentation, designing solutions, creating test plans, conducting testing, training users, implementing the solution, and supporting the resolution of post implementation issues.

WHAT YOU WILL DO:

• Works with business area representatives to assess potential new business improvement opportunities.
• Develops and implements systems solutions for business area needs.
• Develops expertise in potential business solutions / tools for assigned functional areas.
• Develops and executes detailed test plans for system enhancements.
• Participates as core team member on business systems projects.
• Leads and manages system enhancement related projects.
• Collaborates with central IT team to translate business requirements into technical systems requirements.
• Supports the creation of user training documentation for system enhancements.
• Conducts user training to business users on system enhancements.
• Supports day to day end user requests related to core business systems.
• Troubleshoots system related issues and coordinates with IT to resolve.
• Develops and maintains report requests through Power BI and SQL.
• Supports any testing required for system outages, upgrades, or deployments.
• Maintains repository of all system configuration and customization documentation.
• Additional tasks as assigned.

WHAT YOU NEED TO BE SUCCESSFUL:

• High School Diploma or equivalent with post-secondary schooling preferred
• Experience with Oracle ERP
• Experience with data analysis tools such as Excel, SQL, and Power BI
• Strong knowledge of MS Office Suite
• Able to work well in a team environment and interact professionally with all levels of the organization
• Results oriented, self-motivated and good problem-solving skills
• Effective written and verbal communication skills
• Strong project management skills
• Computer and other equipment related to essential functions.
• Availability to work off hours and weekends

*Travel is required for this position*

WHY JOIN OUR TEAM:

• Competitive Wages.
• A continuous learning environment.
• Ability to advance your career with a growing company.
• NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth since the competition was established in 2007.
• Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
• Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions.