Mortgage Fulfillment Officer

Vault is a non-bank private mortgage lending company. We have a progressive, friendly work environment and a culture of growth. We are looking for a hard-working MortgageFulfillmentOfficer to join our dynamic team.

The MortgageFulfillmentOfficer is responsible for maintaining and updating mortgage files from the commitment signed stage to the time the loan is funded. You will work closely with the Mortgage Underwriters and Business Development to review mortgage applications, verify that file data is complete, conditions are fulfilled, and meet targets while adhering to service standards and providing outstanding personalized service. You will be working in a fun, fast-paced professional environment where being detail-oriented with solid time management skills is critical.

Duties and Responsibilities

• Ensure mortgage files are complete and organized
• Verifying/validating all required mortgage/client information for accuracy
• Review documentation for compliance with file-specific conditions and company policies and following up with mortgage brokers for outstanding conditions.
• Applying outstanding pipeline management skills to assigned applications by conducting regular follow-ups with mortgage brokers and partners to collect outstanding documentation as outlined in the mortgage commitment
• Instruct lawyers and review legal documentation to ensure loan documentation is in accordance with Vault’s credit and underwriting regulation.
• Follow up with Vault Lawyer to obtain confirmation closing conditions met and mortgage closed
• Identify escalation items and work in conjunction with the Underwriter or Manager to resolve them.
• A commitment to providing outstanding personalized service.
• Develop and maintain strong working relationships with Mortgage Underwriters, Business Development and Lawyers to ensure smooth and efficient closing of your files.
• Maintaining knowledge of applicable mortgage underwriting policies, procedures, and products
• Providing timely and accurate responses to brokers and partners
• A commitment to providing outstanding personalized service

Skills Knowledge & Experience

• Ability to prioritize, multi-task, organize, and execute in a fast-paced environment
• Detail orientated, with excellent organizational and follow up skills
• Strong written and oral communicator
• Personable and professional
• Successfully adapts to changing situations
• Energetic works independently within the team
• Proficient in Microsoft Office
• University degree or equivalent
• Previous financial service experience/ Real Estate Law is an asset