Merchandise Associate

Job content

Panasonic Canada Inc.

For over 100 years, Panasonic has been committed to enhancing the well-being of people, communities, and society. Our technologies and solutions have been developed with one aim in mind: to make live better – simpler, healthier, safer, more enjoyable, and more sustainable. Panasonic Canada Inc. (PCI) is a leading technology provider to businesses, government agencies and consumers across the region. The company leverages its strengths in Living Spaces, Immersive Entertainment, Sustainable Energy, Automated Supply Chains and Connected Solutions to provide lifestyle solutions to consumers as well as secure and resilient integrated solutions for B2B and B2G customers. We are proud to be recognized as one of Greater Toronto’s Top Employers for 2020, 2021 and 2022. Come join our journey.

What Panasonic Canada Inc. Offers

· Comprehensive Medical, Dental and Vision Coverage with a Health Spending Account

· Panasonic Retirement Savings Plan (RRSP)

· Group Retirement Savings Plan (RSP)

· Generous Parental Leave Top Up

· Education Assistance Program/ Tuition Reimbursement

· Employee Purchase Program

· Employee & Family Assistance Program (EFAP)

· Employee Volunteer Program – Paid Time Off for Volunteer Days

Panasonic Canada Inc. Hybrid Work Model

Panasonic Canada Inc. supports a hybrid work model. We understand that flexibility is essential for employees to do their best work while also balancing personal and life needs. Employees can expect to be in the office for a variable number of days per week based on the needs of the business unit, while having the ability to also work remote.

Panasonic Canada Inc. offers a Flexible Work Options policy which includes the ability to work remote, mobile, and create a compressed work schedule.

Merchandise Associate:

Establishes and builds partnerships with distributors, showrooms, Home Depot branches and contractors located within the assigned territory. Visits customers to promote Panasonic product with, Branch Managers, Counter staff Sales staff and contractors. Determines training needs and opportunities, and then develops, designs, and delivers product knowledge training events. Assesses the effectiveness of training and makes improvements. Communicates findings and provides feedback. Participates in events as required. Ensures communication of initiatives, and programs. Monitors and reports on competitive activity. Ensures proper placement of Panasonic inventory and monitors inventory levels at branches, reporting back to management. Deals with stakeholder enquiries and provides solutions.

Please note this is a full-time opportunity.

Responsibilities

1. Establishes and builds partnerships with specific dealers located within an assigned territory. Visits dealers in person and virtually to promote Panasonic product and visibility with store management, sales staff, and customers. Makes a minimum number of calls roughly 20 to 40 calls per week, to accommodate a maximum 8-week cycle.

2. Ensures demonstrator product is effectively displayed, and that inventory levels are appropriate. Follows up on issues, recommends solutions to all parties. Ensures that point of purchase, promotional, and product materials are effective and available. Communicates feedback to all parties, and updates dealer profiles accordingly.

3. Makes recommendations for improvements to display layout, positioning, and lighting for consideration. Advises management of competitive activity. May assist individual customers as necessary. Prepares required reports.

4. Determines training needs and opportunities. Develops, designs, and delivers product knowledge sessions to business partners. Ensures the design and delivery of training seminars is consistent with corporate objectives, meets the needs of distributors, showrooms and contractors, and facilitates sales. Evaluates product knowledge to determine training requirements. Assesses the effectiveness of training presentations, makes improvements, makes recommendations, implements changes, and provides feedback. Provides detailed reports as required.

5. Replenishes in store materials and ensures displays are in working order, effective and dominant. Makes recommendations regarding the materials that need replacing and actions. Ensures that inoperative demonstrator equipment is repaired or replaced. Assists with the resolution of in branch issues, including parts, service, backorder, returns, or credit. Prepares required reports.

6. Participates in sales events, product knowledge communication initiatives, demo days, and trade shows. Assists with all aspects of projects as required by management.

7. Deals with enquiries from branches, contractors, and consumers and provides solutions or directs them to the proper team member for solution. Monitors online requests and follows up or directs to proper team member for action.

The Successful Candidate Will Have:

How to Apply

Please apply via email at PCICareers@ca.panasonic.com. Please include a PDF copy of your current resume

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Diversity, Equity, and Inclusion at Panasonic Canada Inc.

In order to drive our business to continued heights, our business practices and our contribution to society must be rooted in diversity, equity, and inclusion. We foster an environment in which everyone is able to share their voice and talents, in a safe space, where they have the opportunity and resources to fully realize their potential. We are therefore committed to developing and realizing programs, tools and processes that ensure a diverse, equitable and inclusive environment for our employees

AODA Policy

Panasonic Canada Inc. has an accommodation process in place and provides accommodations for

job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

Only candidates selected for an interview will be contacted.

We thank you for your interest in working for Panasonic Canada Inc.