Marketing Operations Manager, Global Marketing Team

At GardaWorld, there is a whole career waiting for you!

GardaWorld is currently looking for aMarketing Operations Manager, on the Global Marketing Team

Location: Ville St-Laurent

About GardaWorld

GardaWorld is a global champion in security services, integrated risk management and cash solutions, employing more than 132,000 highly skilled and dedicated professionals. Driven by a relentless entrepreneurial culture and core values of integrity, vigilance, trust and respect, GardaWorld offers sophisticated and tailored security and technology solutions through high-touch partnerships and consistently superior service delivery. With a deep understanding that security is critical to conducting business and keeping communities safe, GardaWorld is committed to impeccable governance, professional care and the well-being of everyone. Thanks to a well-earned reputation, GardaWorld is proud to be the long-standing security partner of choice to some of the most prominent brands, Fortune 500 corporations and governments. For more information, visit.

Your mission

Join GardaWorld’s Global Marketing team as the Marketing Operations Manager, a role that’s not just a job but a thrilling journey into the forefront of marketing technology. Reporting to the Director of Global Marketing Operations and Performance, you’ll lead the evolution of our Martech stack, crafting scalable processes and setting best practices for campaign management in a multi-platform CRM environment. As the guardian of our Marketing Automation Platform, you’ll oversee everything from email programs to database management, form creation, and lead lifecycle management. This role is a unique opportunity to drive innovation, influence our global strategy, and be part of a dynamic team that’s reshaping the future of marketing. At GardaWorld, you’ll find yourself in an environment that buzzes with challenges and innovation, a place where your contributions shape the industry and propel your career to new heights.

Your responsibilities

• Serve as Administrator of the Marketing Automation Platform, overseeing data management, automation rules, and CRM integration
• Work with your colleagues on the Global Marketing Team to understand technology needs, ensure adoption and utilization of existing solutions, and integrate across systems
• Oversee overall database health through reporting and hygiene programs aimed at improved deliverability, mailability, and profile completeness
• Implement and optimize CRM and lead-gen workflows
• Help define and shape the internal toolsets, data strategy and flows, and reporting tools
• Monitor and maintain data quality daily within the marketing database
• Turn the marketing automation platform into a revenue driver
• Other related tasks

Skills and abilities required.

• Have a pulse on all data privacy legislations around the world.
• Ability to juggle multiple projects and deliver results under tight deadlines.
• Can work well independently in a dynamic and hands-on approach with little supervision.
• Excellent time and stress management and the ability to take initiative.
• Committed - Willing to be part of a growing team and grow with it.
• Integrity - Has a good work ethic and knows how to respect confidentiality rules.
• Available to work outside of normal business hours as needed.
• Able to have fun at work and focus in an open environment.

Required Qualifications

• 7+ years of Marketing Operations experience, ideally in high-growth B2B companies or relevant work experience
• Excellent English & fair French communication skills
• Excellent understanding of digital marketing, lead generation, user experience, customer journeys with the objective to increase and convert leads
• Strong knowledge of campaign automation and CRM tools
• Excellent understanding of Google tag manager, data analytics and B2B customer database

What GardaWorld can offer you:

• Be part of a committed and competent team within a growing company
• Competitive salary
• Group insurance
• Group Registered Retirement Savings Plan (RRSP) with employer contribution
• Access to a gym located at our head office
• Cafeteria offering delicious lunches
• Free Indoor parking at the office
• Managers who care about the well-being of their employees.

Are you a fast and scrappy team player looking for the chance to make an amazing impact at a fast-growing company? Do you thrive in an environment where success is collective, and egos are left at the door? Are you passionate by tech and do you have the ability to quickly identify high-impact, high ROI priorities?

Although all applications are considered, only those candidates selected will be contacted.