Marketing Coordinator

Fraser Valley Cataract & Laser is a rapidly growing medical ophthalmology clinic specialized in eye care using advanced technology. We have a nationally-recognized team of ophthalmologists with vast clinical experience in a wide variety of ocular services.

We are looking to bring on a full-time Marketing & Client Success Coordinator who is eager to grow and develop new skills in the healthcare sector. If you are interested in being part of a successful team that is passionate about making a difference, we are a perfect fit for you.

This position does require travel between our 4 locations, Abbotsford, Surrey, Coquitlam and Chilliwack.

You are the right candidate if you are;

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  Excellent communication and interpersonal skills

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  Knowledge of marketing strategies, concepts, practices and procedures

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  Up-to-date knowledge of social media platforms

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  Proven track record of working in a customer-facing role

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  Takes pride in excellent customer service and the value of good reviews

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  Works in a team-oriented, clinical environment.

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  Must be independent, flexible, detail-oriented, and efficient

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  Strong organization and problem-solving skills with attention to details

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  Outgoing, friendly, with a professional demeanor.

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  Basic computer software knowledge, including social media.

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  Valid driver’s license and access to a reliable vehicle are required.

Responsibilities include:

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  Developing marketing strategies, materials and other tools

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  Conducting marketing activities, including social media

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  Management of the FVCL website

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  Promoting the services of FVCL to the general public, patients, and referral partners

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  Communicating with clients by phone , via email and in-clinic visits

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  Mediating between clients and the organization.

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  Analyzing customer data to improve customer experience

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  Working closely with internal teams to ensure success

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  Managing online and in-person reviews from patients (i.e. Google, Bing, feedback box, etc.).

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  Other responsibilities as required.

If you are interested in this position, please email your resume and cover letter.

NOTE: The compensation will be reviewed upon a successful interview and training will be provided for the right candidate

We appreciate your interest in the position, please note that only shortlisted candidates will be

contacted for interviews.