Mainframe CICS ADMINISTRATION ( Onsite )

Job content

Responsibilities: -

• Adhering to SLAs
• Mentoring / Training Team Members
• Handling tickets / requests
• Perform root cause analysis
• Troubleshooting technical issues
• Defining processes and ensuring that the processes are adhered to
• Oversees and is responsible for successful completion of Installation, configuration and migration
• Ensure maximum uptime according to the SLA
• Understanding of Multi-geo support environment
• Responsible for building / maintaining a test environment
• Responsible for strategizing a backup plan and test plan for failure scenario
• Improves and maintains customer and employee satisfaction
• Suggests new technologies and design changes
• Monitoring and maintaining SLA requirements by the team members
• Planning Backup/Restoration Strategy for 24x7 operation support
• Suggesting patches/upgrades to maintain security level
• Testing / Auditing/processes as required from time to time
• Identify Skill gaps and plan for training / knowledge updating.

Skill set Requirements : -

Mandatory: -

• Proven independent and direct capability at building, configuring, and upgrading CICS Transaction Server regions in a production environment.
• Proficient with associated product installations, applying maintenance, customizing products, configuring products.
• Proven problem determination skills demonstrating independence and experience in troubleshooting, researching,and resolving complex issues, showing strong ability to utilize system diagnostics to arrive at problem solutions.
• Demonstrated strong problem solving skills, including dump reading and use of performance monitors like CA-Sysview.
• Understanding of SMP/E concepts and IBM tools for identifying problems and fixes (IBMLink, SIS, ETR, etc.). Proficient with SMP/E (commands, terminology, problem determination).
• Build from scratch as well as clone CICS regions to be used in single, MRO or CICSPlex environments .
• Use CICSPlex Web-User-Interface to create and administer changes in CICSPlex environments such as transaction route rules and real time analysis
• Create historical reports using Tivoli and SMF data in responseto customer inquiries regarding transaction response time, storage & CPU usage, file i/o counts, wait reasons, etc.
• Monitor CICS performance using Omegamon and TMON in response to client calls about transaction response time, storage & CPU usage, file i/o counts, wait reasons, etc.
• Perform upgrade activities required when moving CICS, CPSM or CTG to newer versions or releases
• Read and interpret CICS system dumps
• Install, customize, maintain 3rd party products such as Compuware’s Abed-Aid/CICS, Xpeditor, CAFC, MacKinney Batch to CICS, etc.
• Participate in annual Disaster Recovery exercise activities: attending meetings, making CICS resource definition changes, monitoring network swing traffic, etc

Good to Have: -

• Research and apply fixes to CICS, CPSM and CTG
• Experienced in independently and directly managing projects of mid and high-level complexity
• IBM Assembler language familiarity, to be able to look at code and dumps and also to work with Exits
• Soft Skills/Other skills
• Excellent communication and conversation skills (Verbal and Written)
• Good documentation skills
• Good working knowledge of MS OFFICE (Including MS Project and Visio)
• Should have a great customer handling skills
• Able to handle unforeseen situations
• High level of acceptance
• Can drive HCL’s value and its methodology
• Worked on Production systems
• Datacenter understanding
• Experience with Database Migration, Installation, Upgrades and Patching
• Knowledge of Data warehousing and Other Technologies(RDBMS)
• Desirable to have experience in Federation set up
• Storage Management Techniques
• Experience on Sun / VERITAS / TSA cluster.

Years of Experience:

• Total: Above 7 to 9 Years of experience
• Relevant : Minimum of 7 yrs in CICS L3 support

Job Type: Full-time

Salary: $45.00-$50.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor’s Degree (preferred)

Experience:

• Systems & Applications Administrators & Architects: 10 years (preferred)
• system administration: 9 years (preferred)
• IT: 10 years (preferred)
• CICS L3 support: 10 years (preferred)
• Troubleshooting, researching: 9 years (preferred)
• Database Migration, Installation, Upgrades: 7 years (preferred)
• Patching and Data warehousing and Other Technologies(RDBMS): 7 years (preferred)
• Federation set up: 6 years (preferred)
• Sun / VERITAS / TSA cluster: 8 years (preferred)

Application deadline: 2022-05-10
Expected start date: 2022-05-16